Tiffany & Co. Store Director

Washington • USA

Monday, October 13, 2025

Tiffany & Co., a renowned name synonymous with luxury, beauty, and the iconic Blue Box, is a symbol of excellence in the world of fine jewelry. As part of the LVMH group, Tiffany & Co. offers a rich heritage of celebrated artistry and timeless design. Employees at Tiffany & Co. are dedicated professionals committed to maintaining high standards and delivering exceptional client experiences. The company fosters an environment of continuous learning and respect for the brand, creating a unique workplace culture.

1. Lead and develop the sales and operations of the Tiffany store to meet or exceed sales and profitability targets.
2. Foster a climate of service excellence and deliver extraordinary client experiences.
3. Collaborate with the Market Vice President to align store strategies with overall business objectives.
4. Deepen client relationships to achieve sales plans and drive customer loyalty.
5. Identify business opportunities and implement strategies to consistently meet or exceed sales targets.
6. Direct managers to cultivate new and existing client relationships.
7. Demonstrate sales leadership by actively engaging on the sales floor and managing client relationships.
8. Elevate the in-store experience by delivering memorable client interactions.
9. Ensure continuous Guest Experience management presence on the sales floor.
10. Develop and execute a Talent Action Plan to build a high-performing team.
11. Assess team capabilities and create development plans to foster career growth.
12. Recruit and build a pipeline of diverse, multi-lingual, highly skilled talent.

1. Minimum of 7-10 years of sales management experience in retail or luxury retail.
2. Proven track record in sales generation and achieving sales goals.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Proven ability to develop new opportunities and maintain client relationships.
5. Proficiency with Microsoft Office and client tracking systems.
6. Authorization to work in the United States.

1. Sales leadership and client relationship management.
2. Ability to identify and capitalize on business opportunities.
3. Strong coaching and team development skills.
4. Proficiency in Microsoft Office and Point of Sales systems.
5. Flexibility and adaptability in various roles.

Minimum of 7-10 years in sales management within retail or luxury retail environments.

A college/university degree is preferred. Graduate gemologist degree or GIA coursework is advantageous.

Tiffany & Co. offers a comprehensive benefits package, including opportunities for career advancement and professional development.

Tiffany & Co. is committed to creating a workplace that values excellence, craftsmanship, and sustainability. The company culture is built on respect, passion, and a dedication to delivering the Tiffany Experience to every client.