Tiffany & Co. Store Director

Melbourne • Australia

Wednesday, August 13, 2025

Tiffany & Co., a distinguished name in luxury since 1837, is renowned for its exquisite craftsmanship and iconic designs that have become synonymous with elegance and sophistication. As part of the prestigious LVMH group, Tiffany & Co. offers unparalleled opportunities for growth and development within the luxury sector, boasting nearly 300 stores globally and a commitment to the highest standards of quality and customer service.

1. Lead and strategize the operations of the Chadstone store, ensuring alignment with brand objectives.
2. Analyze business performance and implement action plans to enhance results, focusing on client engagement, team performance, visual merchandising, product assortment, and store operations.
3. Provide cohesive direction to the store team through effective communication, goal setting, and morning briefings.
4. Cultivate a culture of feedback and coaching to foster a winning team environment.
5. Ensure a consistently luxurious client experience, addressing feedback promptly.
6. Develop and execute a client development plan to engage and expand relationships with high-value and VIP clients.

1. Minimum five years of experience leading a large team in a retail or client-focused environment.
2. Proven track record in sales generation and achieving sales targets.
3. Experience in working with high-net-worth individuals in a sales environment.

1. Ability to inspire trust, integrity, fairness, and professionalism.
2. Adaptability to work in a fast-paced, dynamic environment.
3. Flexibility to work in various roles and non-traditional hours.
4. Technical knowledge of precious metals and gemstones is advantageous.

Minimum five years of experience in a leadership role within a retail or client-focused environment.

Generous salary and bonus structure, employee discounts, milestone gifts, and a culture focused on well-being, innovation, and growth. Opportunities for career advancement within LVMH, continuous training, and mentorship from experienced management.

Tiffany & Co. fosters a high-performing, caring, and dynamic team environment. The company culture emphasizes well-being, innovation, and growth, providing endless career opportunities within the largest luxury group, LVMH.