Tiffany & Co. Store Director

Greenwich • USA

Monday, October 6, 2025

Tiffany & Co., a storied name synonymous with beauty, romance, and the iconic Blue Box, is a symbol of excellence in the luxury industry. With a legacy spanning over 175 years, Tiffany has been at the forefront of exquisite design and romantic ideals. As part of the LVMH group, Tiffany & Co. benefits from the resources and prestige of one of the world's leading luxury conglomerates. Employees at Tiffany are known for their passion, kindness, and professional dedication, continually striving to uphold the brand's high standards and commitment to corporate sustainability.

1. Lead and develop the sales and operations team to meet and exceed sales and profitability targets.
2. Foster a climate of service excellence and deliver extraordinary client experiences.
3. Identify business opportunities and implement strategies to achieve sales plans.
4. Direct managers to drive client development and cultivate new and existing client relationships.
5. Demonstrate sales leadership by actively engaging on the sales floor and managing client relationships.
6. Ensure continuous Guest Experience management presence and optimize hospitality and store amenities.
7. Develop and execute a Talent Action Plan to build a best-in-class service and selling organization.
8. Provide coaching, feedback, and performance management to enhance team engagement and performance.
9. Network and recruit to build a pipeline of diverse, multi-lingual, highly skilled talent.

1. Minimum of 7-10 years of sales management experience in retail or luxury retail.
2. Proven track record in sales generation and achieving sales goals.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Proven ability to develop new opportunities and maintain client relationships.
5. Proficiency with Microsoft Office, client tracking systems, and POS systems.
6. Authorization to work in the United States.

1. Strong leadership and team development skills.
2. Excellent client relationship management.
3. Proficiency in sales and operations management.
4. Ability to work flexibly and adapt to various roles.
5. Strong communication and interpersonal skills.

Minimum of 7-10 years in sales management within retail or luxury retail sectors.

A college/university degree is preferred. Graduate gemologist degree or GIA coursework is advantageous.

The salary range for this position is $123,000 - $150,000, with eligibility for bonuses and sales incentives.

Comprehensive benefits package including health, dental, and vision insurance, retirement plans, and employee discounts.

Tiffany & Co. fosters a workplace culture that values excellence, creativity, and collaboration. Employees are encouraged to uphold the brand's heritage while embracing innovation and sustainability. The company is committed to recognizing and rewarding excellence in service and craftsmanship.