Tiffany & Co. Senior Client Advisor

Broadbeach • Australia

Tuesday, June 17, 2025

Tiffany & Co., a distinguished name in luxury jewelry, is renowned for its timeless elegance, innovative design, and superior craftsmanship. As part of the esteemed LVMH group, Tiffany & Co. offers unparalleled opportunities for career growth within the world's largest luxury conglomerate. With a legacy spanning over 185 years, the brand is synonymous with exquisite jewelry and a commitment to excellence.

1. Achieve and exceed individual sales targets by cultivating strong customer relationships and delivering exceptional customer service.
2. Assist customers with merchandise selections using consultative and strategic selling skills.
3. Cultivate personalized customer interactions to enhance client loyalty.
4. Manage customer issues and complaints with professionalism.
5. Support the store team in achieving collective goals and initiatives.
6. Ensure compliance with health and safety regulations.
7. Mentor and coach Client Advisors to enhance their sales effectiveness.

1. Minimum of five years of retail experience, preferably in the jewelry industry.
2. Previous experience in a luxury retail environment.
3. Expert selling experience with a strong customer service ethic.
4. Demonstrable problem-solving abilities.
5. Excellent verbal and written communication skills.
6. Strong computer skills, including proficiency in Word, Excel, and CRM systems.
7. Flexible availability, including evenings, weekends, and public holidays.
8. Gemology Certificate/Diploma preferred.

1. Strategic selling skills
2. Customer relationship management
3. Problem-solving
4. Communication
5. Mentoring and coaching
6. Computer proficiency

A minimum of five years of retail experience, with a preference for experience in the luxury jewelry sector.

Generous salary, employee merchandise benefits, milestone gifts, and a culture focused on collaboration and growth. Opportunities for global networking, mentoring, and continuous training are provided, along with a Wellbeing and Charitable Giving/Volunteering Program.

Tiffany & Co. fosters a workplace culture that emphasizes collaboration, innovation, and personal growth. Employees are passionate and committed to upholding the brand's high standards, continually educating themselves about new collections and the evolving luxury market. The Tiffany Experience, characterized by creating connections and honoring the brand's legacy, is central to the company's ethos.