Tiffany & Co. Senior Client Advisor

Adelaide • Australia

Monday, June 2, 2025

Tiffany & Co., a distinguished name in luxury jewelry, is renowned for its elegance, innovative design, and fine craftsmanship. As part of the LVMH conglomerate, Tiffany & Co. offers unparalleled opportunities for growth and development within the world’s largest luxury group. With a legacy spanning over 185 years, the brand is synonymous with exquisite designs and romantic ideals, providing a unique and enriching workplace for its employees.

1. Cultivate strong customer relationships and execute the Tiffany Touch to meet individual Annual Net Sales plans.
2. Assist customers with merchandise selections using consultative and strategic selling skills.
3. Cultivate customers through personalized interactions to achieve high client repeat rates.
4. Embody and inspire the highest luxury standards in presentation and behavior.
5. Manage customer issues and complaints effectively.
6. Support Client Advisors in achieving their sales plans through mentoring and coaching.
7. Ensure health, safety, and welfare compliance in the workplace.

1. Minimum two years of retail experience, preferably within the jewelry industry.
2. Previous expert selling experience.
3. Demonstrable problem-solving ability.
4. Strong customer service ethics.
5. Excellent communication skills, both verbal and written.
6. Strong computer skills, including proficiency in Word, Excel, and CRM.
7. Flexible working availability, including evenings, weekends, and public holidays.
8. Previous experience in a luxury retail environment.
9. Previous senior sales experience.
10. Gemology Certificate/Diploma preferred.

1. Strategic selling skills
2. Customer relationship management
3. Problem-solving
4. Communication
5. Mentoring and coaching
6. Health and safety compliance

Minimum 5 years of experience in a relevant field, with a preference for luxury retail and jewelry industry experience.

Gemology Certificate/Diploma preferred.

Generous salary and employee merchandise benefits, milestone gifts, and a culture focused on collaboration, innovation, wellbeing, and growth. Endless career opportunities within LVMH, continuous training and up-skilling, mentoring from experienced management, global networking opportunities, and a vibrant team environment.

Tiffany & Co. fosters a culture of elegance, innovation, and excellence, with a focus on collaboration and personal growth. Employees are passionate, kind, and committed to maintaining the highest standards, continually educating themselves about new collections and the evolving luxury market. The Tiffany Experience is central to the brand, ensuring every client interaction is memorable and aligned with the company's legacy of craftsmanship and sustainability.