Tiffany & Co. Seasonal Operations Support

Tiffany & Co., a renowned name in luxury jewelry since 1837, is synonymous with elegance and timeless beauty. As part of the LVMH Group, Tiffany & Co. embodies a daring vision and entrepreneurial spirit, continually crafting exceptional pieces that inspire clients to celebrate love in all its forms. The brand is committed to honoring its storied past while dreaming of a future filled with innovation and excellence.

1. Execute operations functions to support the store in achieving sales targets.
2. Capture and manage client data to cultivate relationships.
3. Handle internal and external communications to optimize sales opportunities.
4. Provide exceptional client service, including order fulfillment and inventory management.
5. Assist clients with repairs, special orders, and customizations.
6. Maintain comprehensive knowledge of Tiffany & Co.'s policies, products, and services.
7. Ensure professional client interactions and timely follow-ups.
8. Meet and maintain average wait times while adhering to security standards.
9. Perform daily tasks related to shipping, receiving, and inventory management.
10. Monitor and reconcile inventory discrepancies.
11. Support operational efficiency by providing feedback on process improvements.

1. Strong interest in operations and shipping processes.
2. Availability for non-traditional business hours, including nights, weekends, and holidays.
3. Exceptional attention to detail and multitasking abilities.
4. Excellent verbal and written communication skills.
5. Proficiency in Microsoft Office 365; familiarity with Service Channel is a plus.
6. Ability to thrive in a fast-paced, dynamic environment.
7. Authorization to work in the United States.

1. Operations management
2. Client relationship management
3. Communication
4. Attention to detail
5. Multitasking
6. Proficiency in Microsoft Office
7. Adaptability

Beginner-level experience in operations or a related field.

The hiring range for this position is $22.53 - $27.00 per hour, based on skills and experience.

Competitive hourly wage with potential for growth within the company.

Tiffany & Co. fosters a culture of joy, creativity, and excellence, where employees are encouraged to be thoughtful, curious, and optimistic. The company values its legacy while embracing innovation, creating an environment where each generation of employees can contribute to its storied history and future aspirations.