Tiffany & Co. Regional Client Development Manager
Tiffany & Co., a distinguished name in the luxury jewelry sector, operates under the umbrella of LVMH, a global leader in high-quality products. As an employer, Tiffany & Co. is renowned for its commitment to excellence, innovation, and the cultivation of a dynamic and inclusive work environment. The brand offers its employees the opportunity to engage with a rich heritage while contributing to the future of luxury retail.
- Adapt the Global Client Development strategy to align with local market nuances and execute in partnership with regional stakeholders.
- Design and implement high-touch client experiences tailored to regional expectations.
- Collaborate with the Global Retail Excellence team and local Retail teams to ensure exceptional retail experiences and personalized client journeys.
- Leverage regional data to implement localized client strategies for acquisition, retention, and engagement.
- Empower Client Advisors to cultivate meaningful, long-term client relationships.
- Build strong relationships with key regional stakeholders to foster collaboration and drive client development initiatives.
- Develop and manage the regional Client Development budget, optimizing resource allocation.
- Establish KPIs to measure the ROI of regional client development programs and provide performance updates.
- Innovate and propose scalable activations using market best practices and data insights.
- Lead, mentor, and develop a high-performing regional team in Clienteling and Client experience.
- Advocate for a culture of personalization, hospitality, and client obsession across the regional retail network.
- 8+ years in luxury retail, client development, hospitality, or client experience leadership.
- Proven project management skills with multiple stakeholders in fast-paced organizations.
- Proven leadership and team management skills.
- Strong analytical skills, experience in managing budgets, and leveraging data.
- Deep understanding of regional client behaviors, cultural nuances, and market dynamics.
- Excellent communication and interpersonal skills.
- Fluent in English and Spanish; Portuguese preferred.
- Strategic thinking and adaptability to local market nuances.
- Strong relationship-building and stakeholder management.
- Budget management and resource optimization.
- Analytical skills and data-driven decision-making.
- Leadership and team development.
- Effective communication and influence.
Minimum 8 years in luxury retail, client development, hospitality, or client experience leadership, with a focus on retail/store operations.
Tiffany & Co. offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.
Tiffany & Co. is committed to fostering a culture of innovation, inclusivity, and excellence. The company values personalized client experiences and encourages a collaborative and dynamic workplace where employees are empowered to drive transformation and growth.

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