Tiffany & Co. Operations Professional

Santa Clara • USA

Thursday, September 4, 2025

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its commitment to creating memorable experiences for its clientele. As part of the LVMH Group, Tiffany & Co. upholds a legacy of elegance and excellence, offering employees a dynamic environment where tradition meets innovation.

1. Lead all back-of-house operations within the Tiffany store.
2. Provide exemplary client service and collaborate with store leadership to support team initiatives and achieve sales goals.
3. Act as a key holder and manager on duty in the absence of store management, overseeing order fulfillment, inventory management, and client service activities.
4. Ensure operational excellence by completing daily tasks such as order fulfillment, shipping, receiving, replenishment, and jewelry maintenance.
5. Maintain compliance with internal control procedures and ensure inventory accuracy.
6. Support operational efficiency objectives and provide feedback on process improvements.
7. Foster client relationships to drive loyalty and sales, supporting the store in achieving sales targets.
8. Collect and utilize customer data to cultivate new and existing client relationships.
9. Enhance in-store experiences by delivering exceptional service and acting on client feedback.

1. 2-3 years of retail experience in operations with knowledge of merchandising, client service, administration, and shipping.
2. Strong analytical skills.
3. Proficiency in Microsoft Word and Excel.
4. Ability to work flexible retail hours, including nights, weekends, and holidays.
5. Organized and detail-oriented.
6. Authorization to work in the United States.

1. Leadership and team coordination
2. Client relationship management
3. Operational efficiency
4. Analytical and problem-solving
5. Proficiency in Microsoft Office
6. Flexibility and adaptability

A minimum of 3 years in retail operations, with a focus on merchandising, client service, and administration.

A college/university degree is preferred. Graduate Gemologist degree or GIA coursework is desirable.

The pay range for this role is $22.53-$30.48 per hour.

Employees are offered competitive compensation, opportunities for professional development, and a supportive work environment that values diversity and inclusion.

Tiffany & Co. fosters a culture of excellence, where employees are encouraged to innovate and contribute to the brand's storied legacy. The workplace is characterized by a commitment to quality, client satisfaction, and a collaborative spirit.