Tiffany & Co. Operations Professional

Tiffany & Co., a distinguished member of the LVMH Group, is renowned for its luxury jewelry and exceptional craftsmanship. As an employer, Tiffany & Co. is committed to creating an inclusive workplace that celebrates diversity and fosters professional growth. The brand is dedicated to delivering unparalleled customer experiences, honoring its rich heritage while innovating for the future.

1. Lead back-of-house operations within the Tiffany store.
2. Provide exemplary client service and collaborate with store leadership to support team initiatives and sales objectives.
3. Act as a key holder and manager on duty in the absence of store management, overseeing order fulfillment, inventory management, and client service activities.
4. Ensure compliance with internal control procedures and maintain inventory accuracy.
5. Support operational efficiency objectives and provide process improvement feedback.
6. Mentor team members to enhance performance when acting as manager on duty.
7. Foster client relationships to drive loyalty and sales.
8. Execute operations and sales support functions to achieve store sales targets.
9. Collect and manage customer data to cultivate client relationships.
10. Enhance in-store experiences by delivering memorable client interactions and implementing standard processes.

1. 2-3 years of retail experience in operations with knowledge of merchandising, client service, administration, and shipping.
2. Strong analytical skills.
3. Proficiency in Microsoft Word and Excel.
4. Ability to work flexible hours, including nights, weekends, and holidays.
5. Organized and detail-oriented.
6. Authorization to work in the United States.

1. Analytical skills
2. Client service excellence
3. Proficiency in Microsoft Office
4. Organizational skills
5. Flexibility and adaptability

Minimum of 3 years in retail operations, with a focus on merchandising and client service.

A college/university degree is preferred. A Graduate Gemologist degree or previous GIA coursework is advantageous.

The pay range for this role is $19.13-$25.88 per hour.

Comprehensive benefits package including health, dental, and vision insurance, retirement savings plans, and employee discounts.

Tiffany & Co. fosters a culture of excellence, innovation, and inclusivity. Employees are encouraged to bring their unique perspectives and skills to the workplace, contributing to a dynamic and collaborative environment. The brand values its heritage while embracing modernity, ensuring a vibrant and rewarding work experience.