Tiffany & Co. Operations Executive
Tiffany & Co., a distinguished entity within the Watches & Jewellery division, has been a paragon of luxury and elegance since 1837. As part of the LVMH conglomerate, Tiffany & Co. is celebrated for its design innovation and exceptional service, making it one of the most recognizable luxury brands globally. The brand offers a unique opportunity to be part of its storied legacy, contributing to its continued success and growth.
- Oversee inventory management, ensuring stock control, cycle count accuracy, and appropriate assortment and model stock levels.
- Supervise and coordinate customer service activities related to repairs, servicing orders, and post-sale offerings.
- Manage client services, including handling customer inquiries, stock availability, and post-sale offerings.
- Oversee receiving and shipping functions, ensuring compliance with local regulations and liaising with transportation and customs agents.
- Collaborate with store management to ensure back of house processes support service standards.
- Manage, coach, develop, and train staff.
- Tertiary Certificate or equivalent life/work experience
- Minimum three years of retail stock management/inventory control experience, preferably within the jewelry industry
- Problem-solving ability
- Strong customer service ethics
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Proven multi-tasking ability and deadline management
- Advanced proficiency in MS Word, Excel, and MIPS
- Flexible working availability, including evenings, weekends, and public holidays
Minimum of 3 years in retail stock management or inventory control, preferably within the jewelry sector.
Tertiary Certificate or equivalent life/work experience
Competitive salary, career development opportunities, Tiffany designed training programs, and generous employee discounts.
Tiffany & Co. fosters a culture of elegance and excellence, where employees are encouraged to grow and develop within a supportive environment. The brand values creativity, grace, and an artful understanding of customer dreams, making it a treasured place to work.

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