Tiffany & Co. Operations Coordinator

Vienna • Austria

Tuesday, August 12, 2025

Tiffany & Co., a distinguished name in the luxury sector, is synonymous with beauty, romance, and the iconic Blue Box. As part of the LVMH group, Tiffany & Co. benefits from being under the umbrella of the world's largest luxury conglomerate, offering unparalleled opportunities for growth and innovation. The brand is celebrated for its exquisite craftsmanship, timeless designs, and unwavering commitment to corporate sustainability. Employees at Tiffany & Co. are expected to uphold the highest standards of professionalism and passion, contributing to a workplace that is as unique as the brand itself.

1. Oversee store merchandise, including receiving and transferring inventory to other locations.
2. Ensure inventory accuracy and availability to optimize client service.
3. Monitor Daily High Value count and maintain returns report.
4. Lead and coordinate cycle count and physical inventory preparation and execution.
5. Manage price changes, merges, re-classes, and ticket changes.
6. Process merchandise requests and follow-up on special and back orders.
7. Provide superior client service for all post-sales activities.
8. Ensure timely completion of repair and engraving orders.
9. Perform minor onsite repairs and cleanings.
10. Assist in visual presentation of merchandise through scheduled cleaning and inspection.
11. Support sales floor activities and provide outstanding customer service.
12. Coordinate store events and assist with marketing-specific merchandise requests.
13. Manage store supplies, including sundries, packaging, and hospitality.
14. Track invoice approvals and verify daily inventory reports.
15. Liaise with facilities and IT, follow up on audit issues, and manage record retention.
16. Perform daily cashier functions and act as Security and Health & Safety liaison.
17. Assist in maintaining and implementing operational support systems.

1. Minimum 3 years of experience in retail operations with knowledge of merchandising, client service, administration, and shipping.
2. Analytical skills preferred.
3. Proficiency in Microsoft Word and Excel, with IT knowledge.
4. Ability to work retail hours, including nights, weekends, and holidays.
5. Organized and detail-oriented.
6. Strong interpersonal skills with the ability to work well with clients, peers, and management.
7. Understanding and adherence to Tiffany & Co. standards.
8. Project management skills with the ability to meet deadlines.
9. Flexibility to perform various tasks based on business needs.
10. Knowledge of local import/export regulations.
11. Fluency in German and English.

1. Inventory management
2. Client service excellence
3. Analytical thinking
4. Proficiency in Microsoft Office
5. Project management
6. Strong organizational skills
7. Effective communication
8. Flexibility and adaptability

Minimum 3 years of experience in retail operations, particularly in merchandising, client service, administration, and shipping.

The position offers training and development opportunities within LVMH, an interesting role in an international luxury brand, a retirement plan, life insurance, attractive employee discounts, and comprehensive onboarding training.

Tiffany & Co. fosters a culture of excellence, passion, and commitment. Employees are encouraged to continually educate themselves about new merchandise collections and the evolving luxury market. The brand's rich heritage and dedication to sustainability create a unique and inspiring workplace environment.