Tiffany & Co. Operations Coordinator
Tiffany & Co., a distinguished name in luxury jewelry, is renowned for its commitment to creating memorable experiences for its clientele. As part of the LVMH group, Tiffany & Co. upholds a legacy of excellence and innovation in the luxury sector, offering a dynamic and rewarding environment for its employees.
- Lead all back-of-house operations within the Tiffany store.
- Provide exemplary client service and collaborate with store leadership to support team initiatives and drive sales goals.
- Act as a key holder and manager on duty in the absence of a manager, overseeing order fulfillment, inventory management, and client service activities.
- Ensure compliance with internal control procedures and maintain inventory accuracy.
- Support operational efficiency objectives and provide feedback on process improvements.
- Mentor team members to enhance performance when acting as manager on duty.
- Deepen client relationships to drive loyalty and increase spending.
- Support store sales goals by executing operations and sales support functions.
- Collect and manage customer data to cultivate new and existing client relationships.
- Enhance in-store experiences by delivering memorable client interactions and implementing standard processes.
- 2-3 years of retail experience in operations with knowledge in merchandising, client service, administration, and shipping.
- Strong analytical skills.
- Proficiency in Microsoft Word and Excel.
- Ability to work retail hours, including nights, weekends, and holidays.
- Organized and detail-oriented.
- Flexibility to adapt to varying tasks based on business needs.
- Authorization to work in the United States.
- Leadership and management skills.
- Excellent client service and communication skills.
- Analytical and problem-solving abilities.
- Proficiency in Microsoft Office Suite.
- Organizational and multitasking capabilities.
Minimum of 3 years in retail operations with a focus on merchandising, client service, administration, and shipping.
A college/university degree is preferred. Graduate Gemologist degree or GIA coursework is advantageous.
The hiring range for this position is $24.65 - $33.35 per hour, dependent on relevant skills and experience.
Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
Tiffany & Co. fosters a culture of excellence, innovation, and dedication to the Tiffany Experience, where employees are encouraged to create meaningful connections and deliver personalized experiences.


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