Tiffany & Co. Operations Coordinator

Milan • Italy

Friday, December 19, 2025

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its commitment to excellence and innovation since 1837. As part of the LVMH group, Tiffany & Co. continues to set the standard for luxury and elegance, fostering a culture that honors its rich heritage while embracing a visionary future. The brand is dedicated to crafting exceptional pieces and delivering unparalleled client experiences.

1. Deliver exceptional service and uphold luxury standards and etiquette.
2. Achieve store operational excellence and ensure team compliance with Tiffany and LVMH procedures.
3. Maintain pristine store presentation and support effective operational organization for all services.
4. Implement effective operations, including stock management, transfers, cycle counts, and inventories.
5. Support various payment processes and security measures, including omnichannel and cash services.
6. Assist with store opening and closing procedures, including key holder responsibilities and workforce planning.
7. Foster an inclusive and supportive team environment, emphasizing the importance of people.
8. Demonstrate resilience and celebrate innovation in adopting new ways of working.
9. Propose improvements to store leadership and support the rollout of new operational tools and systems.

1. 4-5 years of experience in retail operations with knowledge of merchandising, client service, administration, and shipping.
2. Strong analytical skills.
3. Proficiency in Microsoft Word and Excel.
4. Ability to work retail hours, including nights, weekends, and holidays.
5. Organized and detail-oriented.
6. Flexibility to adapt to day-to-day business needs.
7. Authorization to work in Italy.
8. Fluency in Italian and English.

1. Analytical skills
2. Proficiency in Microsoft Office
3. Organizational skills
4. Detail-oriented
5. Flexibility
6. Bilingual in Italian and English

A minimum of 3 years in retail operations is required.

A college/university degree is preferred. A Graduate Gemologist degree or previous coursework from the Gemological Institute of America (GIA) is desirable.

Employees enjoy a supportive and inclusive work environment, opportunities for professional growth, and the chance to be part of a prestigious global brand.

Tiffany & Co. fosters a culture of joy, collaboration, and innovation, where every team member is encouraged to contribute to the brand's legacy of excellence. The company values diversity and believes in the power of its people to make a difference.