Tiffany & Co. Operations Coordinator

Tiffany & Co., a distinguished member of the LVMH Group, is renowned for its unparalleled craftsmanship and iconic designs in the luxury jewelry sector. As a prestigious brand, Tiffany & Co. is committed to creating exceptional experiences for its clientele, celebrating life's most cherished moments with elegance and style.

1. Lead and manage all back-of-house operations within the Tiffany store.
2. Provide exemplary client service and collaborate with store leadership to support team initiatives and achieve sales objectives.
3. Act as a key holder and manager on duty in the absence of store management, overseeing order fulfillment, inventory management, and client service activities.
4. Ensure operational excellence by completing tasks such as order fulfillment, shipping, receiving, replenishment, and jewelry maintenance in adherence to company policies.
5. Maintain inventory accuracy and compliance with internal control procedures through effective communication with Sales Professionals, Management, and clients.
6. Support operational efficiency objectives by enhancing productivity and providing feedback on process improvements.
7. Foster client relationships to drive loyalty and sales, supporting the store in achieving or exceeding sales targets.
8. Collect and manage customer data to cultivate new and existing client relationships.
9. Enhance in-store experiences by delivering memorable client interactions and embodying the Tiffany brand ethos.
10. Resolve client and employee concerns with informed judgment and knowledge of company policies.

1. 2-3 years of retail experience in operations, with a strong understanding of merchandising, client service, and administration.
2. Strong analytical skills.
3. Proficiency in Microsoft Word and Excel.
4. Ability to work flexible retail hours, including nights, weekends, and holidays.
5. Organized and detail-oriented.
6. Authorization to work in the United States.

1. Strong leadership and management capabilities.
2. Excellent client service and communication skills.
3. Proficiency in inventory management and operational procedures.
4. Ability to multitask and adapt to changing business needs.
5. Attention to detail and organizational skills.

Minimum of 3 years in retail operations with a focus on merchandising, client service, and administration.

A college/university degree is preferred. Graduate Gemologist degree or GIA coursework is desirable.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Tiffany & Co. fosters a culture of excellence, innovation, and inclusivity, where employees are encouraged to grow professionally while contributing to the brand's legacy of luxury and craftsmanship.