Tiffany & Co. Operations Coordinator
Tiffany & Co., a distinguished name in luxury jewelry and a part of the LVMH group, is renowned for its commitment to creating unforgettable experiences for its clientele. As a leader in the industry, Tiffany & Co. offers a workplace that values excellence, innovation, and the enduring legacy of its brand.
- Lead all back-of-house operations in a Tiffany store.
- Provide exceptional client service and collaborate with store leadership to support team initiatives and drive sales goals.
- Act as a manager on duty in the absence of store management, including coordinating order fulfillment, managing inventory, and overseeing client service activities.
- Ensure compliance with internal control procedures and maintain inventory accuracy.
- Support operational efficiency objectives and provide feedback on process improvements.
- Deepen client relationships to drive loyalty and increase spending.
- Execute operations and sales support functions to achieve or exceed sales targets.
- Collect and utilize customer data to cultivate new and existing client relationships.
- Enhance in-store experiences by delivering memorable client interactions and demonstrating brand ambassador qualities.
- 2-3 years of retail experience in operations, with knowledge of merchandising, client service, and shipping.
- Strong analytical skills.
- Proficiency in Microsoft Word and Excel.
- Ability to work flexible retail hours, including nights, weekends, and holidays.
- Organized and detail-oriented.
- Authorization to work in the United States.
- Leadership and managerial skills.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in data analysis and reporting.
- Customer service excellence.
A minimum of 3 years of experience in retail operations is required.
A college/university degree is preferred. Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is desirable.
Tiffany & Co. offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts.
Tiffany & Co. fosters a culture of elegance and innovation, where employees are encouraged to uphold the brand's legacy while contributing to its future. The work environment is collaborative, with a focus on delivering exceptional client experiences.

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