Tiffany & Co. Operations Coordinator

Tiffany & Co., a distinguished name in luxury jewelry, is renowned for its timeless elegance and exceptional craftsmanship. As part of the LVMH group, Tiffany & Co. benefits from the resources and prestige of one of the world's leading luxury goods conglomerates. The brand is committed to delivering unparalleled experiences to its clientele, honoring its legacy while fostering innovation and creativity.

1. Lead and manage all back-of-house operations within the Tiffany store.
2. Provide exemplary client service and collaborate with store leadership to support team initiatives and drive sales objectives.
3. Act as a key holder and manager on duty in the absence of store management, overseeing order fulfillment, inventory management, and client service activities.
4. Ensure operational excellence by supporting sales and service through effective operational support.
5. Complete daily operational tasks including order fulfillment, shipping, receiving, replenishment, and jewelry maintenance.
6. Maintain inventory accuracy and ensure compliance with internal control procedures.
7. Foster productivity by providing feedback on process improvements and mentoring team members.
8. Strengthen client relationships to drive loyalty and increased spending.
9. Support the store in achieving or exceeding sales targets by executing operations and sales support functions.
10. Enhance in-store experiences by consistently delivering memorable client interactions and resolving concerns with sound judgment.

1. 2-3 years of retail experience in operations with knowledge of merchandising, client service, administration, and shipping.
2. Strong analytical skills.
3. Proficiency in Microsoft Word and Excel.
4. Ability to work flexible retail hours, including nights, weekends, and holidays.
5. Organized and detail-oriented.
6. Flexibility to adapt to various tasks based on business needs.
7. Authorization to work in the United States.

1. Strategic thinking and hands-on execution.
2. Excellent client service and interpersonal skills.
3. Strong organizational and multitasking abilities.
4. Analytical and problem-solving skills.
5. Proficiency in Microsoft Office Suite.

A minimum of 3 years of experience in retail operations is required.

A college/university degree is preferred. Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is advantageous.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Tiffany & Co. fosters a culture of creativity, innovation, and excellence. Employees are encouraged to cultivate an entrepreneurial spirit and are supported in their professional growth. The company values diversity and inclusion, ensuring a collaborative and supportive work environment.