Tiffany & Co. Manager of Retail Operations

Coral Gables • USA

Saturday, January 24, 2026

Tiffany & Co., a distinguished name in the luxury jewelry sector, is part of the LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Tiffany & Co. offers a dynamic environment where creativity and operational excellence are at the forefront, providing employees with opportunities to thrive in a prestigious and globally recognized brand.

1. Monitor operational performance of all store operations, including audit compliance, stock control, inventory flows, and team productivity.
2. Drive optimal operations, including scheduling and in-store product flow, to deliver a unique client experience.
3. Identify and implement optimal product flow in stores, ensuring seamless client experiences.
4. Ensure 100% adoption of mobile tools for client-facing operations.
5. Identify actions to minimize operating costs and operational risks.
6. Partner with retail leaders and store managers to enhance retail operation processes.
7. Implement and maintain new grooming guidelines.
8. Ensure compliance with company directives and policies, such as PI, cycle counts, price changes, and inventory management.
9. Implement, train, and monitor the use of sales support systems, including cashiering systems, customer applications, and performance analysis tools.
10. Provide feedback on current tools, policies, and procedures.
11. Drive market audit compliance with audit teams.
12. Ensure accurate physical inventory management and scheduling within all stores.
13. Review and optimize inventory management processes.
14. Monitor stock adjustments and ensure store inventory accuracy.
15. Coordinate with store planning and IT on new openings, renovations, and tool implementations.

1. 7+ years of retail and operations experience in luxury retail.
2. Bachelor's degree or higher.
3. Problem-solving skills and ability to simplify processes.
4. Agile and entrepreneurial spirit with a forward-thinking approach.
5. Business acumen and numerical agility.
6. Fluency in English and Spanish; Portuguese preferred.
7. Jewelry background is a plus.

1. Operational excellence in retail environments
2. Strategic planning and process enhancement
3. Inventory management and accuracy
4. Compliance and audit management
5. Effective communication and leadership
6. Multilingual proficiency

A minimum of 7 years in retail and operations within the luxury retail industry is required.

Bachelor's degree or higher.

Employees enjoy a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional development within a leading luxury brand.

Tiffany & Co. fosters a culture of innovation and excellence, encouraging employees to contribute to the brand's legacy of luxury and craftsmanship. The workplace is collaborative, with a focus on continuous improvement and delivering exceptional client experiences.