Tiffany & Co. Manager of Client Experience

Tiffany & Co., a distinguished name in the luxury jewelry sector, is part of the LVMH group, a global leader in luxury goods. Renowned for its exquisite craftsmanship and iconic designs, Tiffany & Co. offers a dynamic and innovative work environment where creativity and excellence are at the forefront.

1. Execute market strategies for in-store and offsite client events, focusing on new and existing client activations and bespoke experiences.
2. Collaborate with the EMEA Client Relations team and retail partners to implement in-store client events, including out-of-network and caravan events.
3. Develop and maintain the event calendar and tracker.
4. Conduct post-event reporting with a focus on ROI and propose improvement actions.
5. Partner with local and regional teams on event requests, including concept, merchandising, visual merchandising, logistics, and reporting.
6. Align event production and logistics with market strategy in collaboration with the Client Relations team.
7. Manage the market events budget and work with production companies, agencies, and vendors to support and execute the client actions strategy.

1. Minimum of 5 years of experience in client experience, event execution, retail operations, or hospitality.

1. Sophisticated communication and presentation skills.
2. Strong organizational skills with attention to detail.
3. Ability to manage multiple projects simultaneously.
4. Proactive problem-solving skills and adaptability to changing priorities.
5. Existing relationships with vendors and external partners.

Minimum 5 years of experience in client experience, event execution, retail operations, or hospitality. Experience in the luxury industry and client-facing roles is preferred.

Competitive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Tiffany & Co. fosters a culture of innovation and excellence, where employees are encouraged to bring their unique perspectives and creativity to the table. As part of the LVMH group, the company values diversity and inclusivity, offering a collaborative and supportive work environment.