Tiffany & Co. Cross-Functional Service Center Specialist

Tiffany & Co., a renowned name in luxury jewelry, is synonymous with elegance, romance, and exceptional craftsmanship. As part of the LVMH Group, Tiffany & Co. offers a unique workplace culture that values its employees as its greatest asset. With a legacy spanning over 186 years, the brand is committed to fostering a work environment that inspires passion, loyalty, and excellence among its team members.

1. Accurately process and update service orders, ensuring adherence to service delivery standards.
2. Manage parts inventory, including cycle counts and ordering, while maintaining accuracy.
3. Complete technical processes such as machine engraving, embossing, watch battery replacement, and bead stringing, ensuring compliance with company quality standards.
4. Act as a liaison to craftspeople, troubleshooting service issues and responding to internal client inquiries.
5. Collaborate with management on projects as needed.

1. High School diploma or equivalent
2. Strong verbal and written communication skills
3. Proficiency with Microsoft Office, especially Outlook and Excel
4. 2 years experience in an administrative business or technical environment

1. Excellent communication and interpersonal skills
2. Proficiency in Microsoft Office Suite
3. Strong organizational and multitasking abilities
4. Technical proficiency in machine engraving and embossing preferred
5. Inventory management skills

Minimum of 3 years in a relevant administrative or technical role.

High School diploma or equivalent required; undergraduate degree preferred.

Tiffany & Co. provides a supportive work environment with opportunities for professional growth and development.

Tiffany & Co. fosters a culture of passion, loyalty, and excellence. Employees are encouraged to embody the brand's values and contribute to its legacy of exquisite design and craftsmanship. The company believes in the potential of its people and invests in their success.