Tiffany & Co. Client Development Director

Costa Mesa • USA

Wednesday, September 3, 2025

Tiffany & Co., a prestigious name in the luxury jewelry industry, is renowned for its timeless elegance and superior craftsmanship. As part of the LVMH Group, Tiffany & Co. benefits from the support and resources of a global leader in luxury goods. The brand is committed to fostering a dynamic and inclusive workplace where creativity and innovation are encouraged.

1. Develop and implement a client development strategy utilizing data insights and feedback from client development experts, regional vice presidents, and stores.
2. Formulate strategies to enhance Fine Jewelry development, focusing on high-value clients, lapsed clients, and new client engagement.
3. Collaborate with store leadership teams to elevate client experiences through coaching, enhanced selling behaviors, and client portfolio management.
4. Create and monitor action plans for high-value client development with store leadership teams.
5. Map client journeys by segment to establish a long-term client development strategy.
6. Partner with Learning and Development and Merchandising teams to identify training opportunities and develop selling ceremonies and client outreach initiatives.
7. Identify client development opportunities and collaborate with functional teams to create appropriate solutions and experiences.
8. Work with the CRD to identify clients for high-profile and regional/local events.
9. Manage the budget and execution for new high-value client acquisition.
10. Explore new opportunities to drive retail priorities and support product launches to maximize ROI.
11. Strengthen client relationships to achieve commercial targets and foster lifetime loyalty.
12. Identify business opportunities and implement actions to consistently meet or exceed sales targets.
13. Inspire and motivate the team to drive business through key product pillars.
14. Monitor competitive activity and develop response strategies.

1. 10+ years of event management experience
2. Proven creativity with a high taste level
3. Strong written, verbal, and presentation skills
4. Previous experience in client relations or client-facing roles

1. Strategic thinking and execution
2. Client relationship management
3. Team leadership and motivation
4. Data analysis and insights
5. Event management
6. Excellent communication and presentation

A minimum of 5 years of relevant experience is required.

A college or university degree is desired.

Tiffany & Co. offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts on luxury products.

Tiffany & Co. fosters a culture of creativity, excellence, and entrepreneurial spirit, where employees are encouraged to innovate and contribute to the brand's legacy of luxury and elegance.