Tiffany & Co. Client Advisor

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its extraordinary jewels and exceptional craftsmanship. As part of the LVMH group, Tiffany & Co. upholds a commitment to corporate sustainability and cherishes its rich heritage while embracing innovation. The brand is synonymous with elegance and excellence, offering a workplace that values high standards and a collective vision for change and improvement.

1. Embody the Tiffany brand in each client interaction, ensuring an extraordinary client experience.
2. Communicate effectively as a brand ambassador, conveying passion for Tiffany in every conversation.
3. Develop client relationships and exceed sales targets through entrepreneurial clienteling efforts.
4. Foster a clienteling culture to grow outreach business.
5. Achieve or exceed monthly, quarterly, and annual store commercial targets.
6. Capture and cultivate client data to deepen relationships and drive loyalty.
7. Deliver a significant portion of sales through repeat client business.
8. Identify innovative ways to enhance client experiences and grow business.
9. Elevate in-store experiences by delivering memorable moments to clients.
10. Demonstrate passion and brand ambassadorship during selling ceremonies.
11. Leverage client feedback to enhance in-store experiences.
12. Optimize hospitality and store amenities to create unique client experiences.
13. Connect with clients' wardrobes to provide styling services.

1. Experience in retail or luxury retail, or relevant client-related experience such as hospitality.
2. Proven track record in achieving commercial results.
3. Ability to connect with clients and work with a diverse client base.
4. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
5. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
6. Authorization to work in Canada.

1. Excellent communication and interpersonal skills.
2. Strong clienteling and relationship-building capabilities.
3. Entrepreneurial spirit and proactive approach to sales.
4. Ability to deliver exceptional client experiences.
5. Proficiency in multiple languages is a plus.

Minimum 3 years of experience in retail or luxury retail, or relevant client-related experience.

A college/university degree is preferred.

The hiring range for this position is $20.57 - $27.83 per hour, with eligibility for sales commission.

Eligible for sales commission, flexible working hours, and a dynamic work environment.

Tiffany & Co. fosters a culture of excellence and innovation, encouraging employees to uphold the highest standards and live the brand's values in their daily work. The company cherishes its rich heritage while embracing change and improvement, offering a collaborative and inspiring workplace.