Tiffany & Co. Client Advisor

Tiffany & Co. is an iconic American jeweller renowned for fine craftsmanship, distinctive design and the signature 'Blue Box'. Now part of the LVMH group, the brand combines a strong heritage in luxury jewellery with the global resources and career pathways of a leading luxury conglomerate.

1. Deliver the Tiffany Experience by providing personalised, discreet and memorable client service at every touchpoint.
2. Proactively engage and develop a diverse client base through clienteling, follow-up and relationship management.
3. Drive sales performance by meeting and exceeding individual and store KPIs and sales targets.
4. Present product knowledge with confidence, guiding clients through purchase decisions and elevating the selling ceremony.
5. Maintain operational efficiency in a fast-paced retail environment while upholding luxury brand standards.

1. Minimum three years' experience in retail, preferably in luxury retail or client‑centric environments.
2. Proven track record of achieving sales results and meeting KPI objectives.
3. Flexible availability to work non-traditional retail hours, including evenings, weekends and public holidays.
4. Entrepreneurial mindset with the ability to cultivate and sustain long-term client relationships.
5. Creative problem-solving and the ability to innovate in client outreach and service.

1. Luxury clienteling and relationship management
2. High-level verbal communication and interpersonal skills
3. Sales conversion, upselling and cross-selling
4. KPI-driven performance orientation
5. Product presentation and luxury service standards
6. Adaptability to fluctuating trading hours and peak retail periods

Minimum 3 years' experience in retail, ideally within luxury jewellery or high-end fashion, with demonstrable sales achievements and client development experience.

Secondary education required; tertiary qualification in retail, business, hospitality or a related discipline is advantageous.

Generous salary, commission and incentives; employee discounts; milestone gifts; ongoing training and individual up‑skilling; mentoring from experienced management; career opportunities within the LVMH group.

Tiffany & Co. cultivates a client‑centred, design‑led culture that values craftsmanship and refined service. The retail environment emphasises mentorship, professional development and the opportunity to grow within the global LVMH family.