Tiffany & Co. Client Advisor

Tiffany & Co., a distinguished name in luxury jewelry, is renowned for its extraordinary jewels and exceptional craftsmanship. As part of the LVMH Group, Tiffany & Co. aligns with a collective vision of excellence and sustainability, cherishing its rich heritage while embracing innovation and change. The brand is committed to delivering unparalleled service and creating lasting impressions through every client interaction.

1. Embody the Tiffany brand in each client interaction, ensuring an extraordinary experience.
2. Serve as an excellent communicator and brand ambassador, conveying passion for Tiffany in every conversation.
3. Develop and nurture client relationships to exceed commercial targets.
4. Foster a clienteling culture, encouraging entrepreneurial spirit and client development.
5. Achieve or exceed monthly, quarterly, and annual store commercial targets.
6. Capture and cultivate client data to drive lifetime loyalty and spend.
7. Deliver significant sales through repeat client business.
8. Identify innovative ways to enhance client experience and grow business.
9. Elevate in-store experience by consistently delivering memorable moments.
10. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony.

1. Experience in retail or luxury retail, or relevant client-related experience.
2. Proven track record in achieving commercial results.
3. Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
4. Ability to work with a diverse client base.
5. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
6. Authorization to work in Canada.

1. Excellent communication and interpersonal skills.
2. Strong client relationship management.
3. Entrepreneurial spirit and innovative thinking.
4. Proficiency in multiple languages is an advantage.

Minimum of 3 years in retail or luxury retail, or relevant client-related experience.

A college/university degree is preferred.

Tiffany & Co. is committed to fostering a workplace where individual differences are recognized, appreciated, and respected. Accommodations are available for applicants with disabilities throughout the hiring process.

Tiffany & Co. upholds the highest standards and values, fostering a culture of innovation and service excellence. The company cherishes its rich heritage while embracing change and sustainability, creating a dynamic and inclusive workplace.