Tiffany & Co. Client Advisor

Montreal • Canada

Friday, August 29, 2025

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its exquisite craftsmanship and timeless designs. As part of the LVMH conglomerate, Tiffany & Co. is committed to sustainability and excellence, providing employees with a dynamic environment that values optimism, love, inclusivity, and creativity.

1. Embody the Tiffany brand in each client interaction, ensuring an extraordinary experience.
2. Act as a brand ambassador, conveying passion for Tiffany in every conversation.
3. Develop and nurture client relationships to exceed sales targets.
4. Foster a clienteling culture and encourage entrepreneurial spirit to grow outreach business.
5. Deepen client relationships to drive loyalty and increase spend.
6. Consistently achieve or exceed store commercial targets.
7. Capture and cultivate client data to enhance relationships.
8. Deliver significant sales through repeat client business.
9. Identify innovative ways to enhance client experiences.
10. Drive business through key product pillars.
11. Convert clients through curiosity and discovery.
12. Elevate in-store experiences by delivering memorable moments.
13. Demonstrate passion for the brand during selling ceremonies.
14. Leverage client feedback to enhance in-store experiences.
15. Optimize hospitality and store amenities to create unique experiences.
16. Connect with clients' wardrobes to offer styling advice.

1. Minimum 3 years of experience in retail or luxury retail, or relevant client-related experience.
2. Proven track record in achieving commercial results.
3. Flexibility to work non-traditional hours, including weekends and holidays.
4. Ability to work with a diverse client base.
5. Proficiency with POS systems, client tracking systems, and Microsoft Outlook/email.
6. Authorization to work in Canada.

1. Excellent communication and interpersonal skills.
2. Strong client relationship management.
3. Entrepreneurial spirit and proactive approach.
4. Proficiency in multiple languages is advantageous.
5. Knowledge of diamonds and precious stones is a plus.

Minimum 3 years of experience in retail or luxury retail, or relevant client-related experience.

A college/university degree is desired.

Tiffany & Co. offers a comprehensive benefits package, including opportunities for career growth within the LVMH group.

Tiffany & Co. fosters a culture of excellence, inclusivity, and creativity, encouraging employees to embody the brand's values in every client interaction. The company is committed to sustainability and provides a supportive environment for professional growth.