Tiffany & Co. Client Advisor

Tiffany & Co., a renowned entity within the Watches & Jewellery business group, is synonymous with exquisite craftsmanship and timeless design. As part of a larger conglomerate known for its commitment to luxury and sustainability, Tiffany & Co. offers a workplace that values optimism, love, inclusivity, and creativity. Employees are encouraged to embody these brand ethics while delivering exceptional client experiences.

1. Embody the Tiffany brand in each client interaction, ensuring an extraordinary client experience.
2. Communicate effectively as a brand ambassador, conveying passion for Tiffany in every conversation.
3. Develop and maintain client relationships to exceed sales targets and foster client loyalty.
4. Encourage a culture of clienteling and entrepreneurial spirit to grow outreach business.
5. Achieve or exceed monthly, quarterly, and annual commercial targets.
6. Capture and cultivate client data to drive repeat business.
7. Identify innovative ways to enhance client experiences and grow business through key product pillars.
8. Deliver memorable in-store experiences and optimize hospitality and store amenities.
9. Leverage client feedback to elevate in-store experiences and act on NPS performance.
10. Connect with clients' wardrobes to provide personalized styling advice.

1. Experience in retail, luxury retail, or relevant client-related fields such as hospitality.
2. Proven track record in achieving commercial results.
3. Ability to connect with a diverse client base.
4. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
5. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
6. Authorization to work in the United States.

1. Excellent communication and interpersonal skills.
2. Strong clienteling and relationship-building abilities.
3. Entrepreneurial spirit and proactive approach to sales.
4. Ability to deliver exceptional client experiences.
5. Proficiency in multiple languages (desired).

Minimum of 3 years in retail, luxury retail, or a client-related field.

A college/university degree is desired.

Employees benefit from being part of a prestigious brand with opportunities for professional growth and development within the luxury sector.

Tiffany & Co. fosters a culture of excellence, creativity, and inclusivity, where employees are encouraged to embody the brand's core values and contribute to a collaborative and dynamic work environment.