Tiffany & Co. Assistant Store Manager

Florence • Italy

Tuesday, June 17, 2025

Tiffany & Co., a renowned name in the luxury jewelry sector, is a part of the LVMH conglomerate, which is a global leader in luxury goods. Tiffany & Co. is celebrated for its timeless designs and exceptional craftsmanship, fostering a culture of joy and creativity. The company is committed to inspiring clients to express and celebrate love through its exquisite pieces.

1. Support the Store Manager in leading and developing the sales, operations, and security teams to meet or exceed sales targets.
2. Assume oversight of the store in the absence of the Store Manager.
3. Cultivate and deepen client relationships to achieve or surpass sales targets and key performance indicators.
4. Drive client development activities among team members to attract new and retain existing clients.
5. Demonstrate sales leadership by actively engaging on the sales floor and managing client relationships.
6. Ensure a client-centric approach in all interactions, delivering exceptional service at every touchpoint.
7. Optimize hospitality and store amenities to create unique client experiences.
8. Attract, hire, and retain top talent to foster a high-performance environment.
9. Provide continuous training, coaching, and feedback to enhance team engagement and performance.
10. Champion operational efficiency and effectiveness, ensuring compliance with internal control procedures.

1. Minimum of 5 years of experience in retail or luxury retail store management or relevant client-related experience such as hospitality.
2. Proven track record in sales generation and managing sales results.
3. Ability to develop new opportunities and maintain client relationships while ensuring brand recognition.
4. Flexibility to work in various roles based on business needs.
5. Fluency in Italian and English; proficiency in a third language is a plus.

1. Sales leadership and client relationship management
2. Team development and coaching
3. Operational efficiency and compliance
4. Multilingual communication skills

Minimum of 5 years in retail or luxury retail store management or relevant client-related experience.

A college or university degree is preferred. Graduate gemologist degree or previous coursework from the Gemological Institute of America (GIA) is advantageous.

The position offers a dynamic work environment in a prestigious luxury brand, opportunities for professional growth, and the chance to be part of a globally recognized company.

Tiffany & Co. fosters a culture of excellence, creativity, and innovation, encouraging employees to honor the brand's legacy while contributing to its future. The company values thoughtful, curious, and optimistic talents who are committed to delivering exceptional service and craftsmanship.