Thelios Customer Service Representative

Longarone • Italy

Friday, April 18, 2025

Thélios S.P.A, a distinguished member of the LVMH Group, stands at the forefront of the luxury fashion and leather goods industry. Renowned for its innovative approach and commitment to excellence, Thélios offers a dynamic and international work environment, fostering growth and development for its employees.

1. Manage customer inquiries via phone and email in French.
2. Resolve customer issues efficiently and professionally.
3. Collaborate with internal teams to ensure customer satisfaction.
4. Contribute to the continuous improvement of customer service processes.

1. Native French speaker or advanced professional proficiency in French.
2. Professional knowledge of Excel.
3. Strong interpersonal skills and ability to manage stress.
4. Knowledge of a third language is a plus.
5. Familiarity with SAP is a plus.

1. Quick learning ability
2. Problem-solving aptitude
3. Proactivity
4. Teamwork capability

Beginner level experience in customer service or related field.

The position offers a stimulating work environment within a young and international team, with opportunities for professional growth and development.

Thélios fosters a vibrant and inclusive workplace culture, emphasizing collaboration, innovation, and excellence. Employees are encouraged to contribute their unique perspectives and skills to drive the company's success.