Tapestry Support Engineer

Tapestry, a leading house of modern luxury accessories and lifestyle brands, is renowned for its commitment to innovation and excellence. As part of a global conglomerate, Tapestry offers a dynamic and inclusive work environment that fosters creativity and professional growth.

1. Provide technical support and troubleshooting for hardware and software issues.
2. Collaborate with cross-functional teams to resolve complex technical problems.
3. Maintain and update technical documentation and support procedures.
4. Implement and monitor system performance and security measures.
5. Assist in the deployment and configuration of new systems and applications.

1. Bachelor's degree in Computer Science, Information Technology, or a related field.
2. Proven experience in a technical support or engineering role.
3. Strong problem-solving skills and attention to detail.

1. Proficiency in troubleshooting hardware and software issues.
2. Excellent communication and interpersonal skills.
3. Ability to work collaboratively in a team environment.
4. Familiarity with system monitoring and security tools.

A minimum of 3 years of experience in a technical support or engineering capacity is required.

Bachelor's degree in Computer Science, Information Technology, or a related field.

Tapestry offers a comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Tapestry prides itself on a culture of inclusivity and innovation, where employees are encouraged to bring their authentic selves to work. The company values diversity and fosters an environment where creativity and collaboration thrive.