Tapestry Regional Brand Ambassador

London • UK

Monday, February 24, 2025

Tapestry, Inc. stands as a beacon of creativity and innovation within the luxury fashion industry, encompassing renowned brands such as Coach, Kate Spade New York, and Stuart Weitzman. As part of a global house of brands, Tapestry is committed to fostering an inclusive environment where individuality is celebrated and creativity is unleashed. The company prides itself on its entrepreneurial spirit and dedication to making dreams a reality, offering a workplace where voices are valued, ambitions are supported, and achievements are recognized.

1. Drive sales and service excellence in a flagship department store and oversee a regional network of stores in London.
2. Provide feedback and insights to ensure Tapestry's values and business priorities are demonstrated on the shopfloor.
3. Lead by example to educate and upskill Brand Ambassadors, Specialists, and store colleagues.
4. Ensure customers have a seamless shopping experience across all channels.
5. Act as the main point of contact for Tapestry within the host store, liaising with Store Management, Personal Shopping, In-Store Marketing, and wider floor teams.
6. Track and analyze store targets, compiling and presenting action plans to the Senior Regional Brand Ambassador.
7. Cultivate strong relationships with Brand Ambassadors, Specialists, and Store Management to drive brand awareness and customer retention.
8. Monitor in-store activity and identify new opportunities for brand growth, including local events and omni-channel customer events.
9. Implement visual merchandising directives and guidelines across all locations.
10. Manage product deliveries and replenishment, maintaining clean and organized back-of-house areas.
11. Complete trade reports and coordinate with the Senior Regional Brand Ambassador for adequate floor coverage.

1. Minimum of 2 years of retail experience.
2. Ability to travel within London 8 days per month.
3. Flexibility to work evenings, weekends, and bank holidays.
4. Previous experience working within a department store is desirable.

1. Excellent communication, leadership, organizational, and analytical skills.
2. Strong knowledge of industry trends.
3. Self-motivated with the ability to strategize for business development.
4. Passionate team player with the ability to work well with others.

A minimum of 2 years in a retail environment, preferably with experience in department stores.

28 days holiday, annual incentive plan, multi-brand discount up to 50% off Coach, Kate Spade, and Stuart Weitzman, health cash plan, eyecare vouchers, employee assistance program, employer pension contribution.

Tapestry fosters a culture of unwavering optimism, innovation, and inclusivity. The company values courage, creativity, customer focus, and the ability to deal with ambiguity. Employees are encouraged to drive for results, build interpersonal savvy, and learn on the fly, all within a supportive and dynamic environment.