Tapestry Account Service Analyst

Shanghai • China

Monday, October 20, 2025

Tapestry, a leading house of modern luxury accessories and lifestyle brands, is renowned for its commitment to innovation and excellence. As part of a global conglomerate, Tapestry offers a dynamic work environment where creativity and collaboration are at the forefront, providing employees with opportunities to grow and excel in the luxury fashion industry.

1. Analyze and optimize account service processes to enhance efficiency and customer satisfaction.
2. Collaborate with cross-functional teams to ensure seamless logistics and operations.
3. Monitor key performance indicators and generate reports to support decision-making.
4. Identify and implement process improvements within the global fulfillment and logistics framework.
5. Support the development and execution of strategic initiatives to drive business growth.

1. Bachelor's degree in Business, Logistics, or a related field.
2. Proven experience in account service or logistics within the luxury fashion industry.
3. Strong analytical skills and proficiency in data analysis tools.

1. Excellent communication and interpersonal skills.
2. Proficiency in Microsoft Office Suite and logistics software.
3. Ability to work collaboratively in a fast-paced environment.
4. Detail-oriented with strong organizational skills.

Minimum of 3 years of experience in account service or logistics, preferably within the luxury fashion sector.

Bachelor's degree in Business, Logistics, or a related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Tapestry fosters a culture of inclusivity and innovation, encouraging employees to express their unique perspectives and contribute to the brand's legacy of excellence. The company values diversity and collaboration, creating a supportive environment where team members are empowered to achieve their full potential.