TAG Heuer Senior Client Development Manager

TAG Heuer, a distinguished brand within the Montres & Joaillerie business group, is renowned for its avant-garde approach to luxury watchmaking. As part of the LVMH conglomerate, TAG Heuer benefits from the extensive resources and innovative spirit of one of the world's leading luxury goods companies. The brand is committed to excellence and innovation, offering a dynamic and prestigious work environment.

1. Develop and implement the Client Development strategy aligned with TAG Heuer's brand objectives and market goals.
2. Lead and manage a team of three specialists in clienteling, VIP client management, and retail event organization.
3. Oversee personalized management of strategic clients, ensuring an exceptional experience for VIPs and top clients.
4. Design, plan, and coordinate major retail events, ensuring active participation in key international events.
5. Develop and execute omni-clienteling initiatives to ensure effective activations.
6. Expand the Client Development community on a global scale.
7. Manage departmental budget, monitor expenditures, and optimize resource allocation.
8. Develop tools and performance indicators to measure initiative effectiveness and propose improvements.
9. Collaborate with CRM, marketing, product, and retail teams at both HQ and regional levels to ensure cohesive and synergistic actions.

1. University Degree or equivalent.
2. Minimum of 10 years of successful experience in premium or luxury retail, preferably in CRM or client marketing.

1. Excellent knowledge of high-end client relationship management and clienteling.
2. Proven skills in event organization and project management.
3. Strong strategic analysis and budget management abilities.
4. Inspiring leadership and client service orientation.
5. Strong interpersonal skills with the ability to unite and motivate a team.
6. Availability for regular international travel.
7. Passion for luxury watchmaking and the TAG Heuer universe.

A minimum of 10 years in a premium or luxury retail business, with a focus on CRM or client marketing.

University Degree or equivalent.

The position offers a hybrid working mode, allowing for flexibility between remote and on-site work. Additionally, employees benefit from being part of a leading luxury brand with opportunities for professional growth and development.

TAG Heuer fosters a culture of innovation and excellence, encouraging employees to push boundaries and redefine luxury. The workplace environment is dynamic and collaborative, with a strong emphasis on teamwork and professional growth.