TAG Heuer Senior Client Advisor

London • UK

Thursday, January 15, 2026

TAG Heuer, a distinguished member of the LVMH Watches & Jewellery division, offers a prestigious platform for professionals passionate about luxury timepieces. As part of the globally renowned LVMH conglomerate, TAG Heuer provides unparalleled opportunities for career advancement and personal growth within the luxury sector. The brand is committed to fostering a diverse and inclusive workplace, supporting various Employee Resource Groups to empower individuals across all spectrums of identity and experience.

1. Drive sales performance by achieving sales targets through effective selling techniques and collaboration on the sales floor.
2. Support colleagues and team members within the boutique environment.
3. Ensure an exceptional client experience by integrating omnichannel sales strategies.
4. Propose innovative ideas to enhance sales, including merchandising and event planning.
5. Act as a passionate Brand Ambassador, embodying TAG Heuer's brand DNA at events and in the boutique.
6. Achieve individual clienteling objectives by leveraging available tools and resources.
7. Ensure qualitative client data collection and utilize this data to personalize client interactions.
8. Communicate the brand story and technical details effectively to build trust and long-lasting client relationships.
9. Contribute to daily operational excellence, including inventory management, cash handling, and store maintenance.
10. Utilize tools such as CEGID and Salesforce effectively and perform visual merchandising tasks.
11. Coordinate aftersales operations until the return of the watch.
12. Adhere to guidelines related to grooming, attitudes, and visual merchandising.
13. Foster a positive, inclusive, and supportive work environment.
14. Ensure compliance with internal control policies.

1. Fluency in English and the local language; a third language is advantageous.
2. In-depth knowledge of the luxury retail environment and a passion for watches, lifestyle trends, new technologies, and sports.
3. Understanding of sales KPIs and clienteling metrics.
4. Familiarity with digital tools and brand retail procedures.

1. Strong selling skills, including client discovery, product presentation, storytelling, upselling, and sales closing.
2. Excellent interpersonal and communication skills.
3. Energetic, self-motivated, and results-oriented.
4. Adaptability and flexibility in a dynamic environment.
5. Team spirit with high integrity and transparency.
6. Ability to represent the brand with excellent presentation skills.
7. Digitally savvy and a fast learner.

A minimum of 3 years in a luxury retail environment is required.

Access to exclusive training and development opportunities, fostering a growth mindset. Membership in a diverse and inclusive workplace with support from Employee Resource Groups.

TAG Heuer promotes a culture of inclusivity and diversity, encouraging individuals from all backgrounds to contribute to a dynamic and supportive work environment. The brand values innovation, collaboration, and a commitment to excellence, providing a safe space for all employees to thrive.