TAG Heuer Sales Coordinator

Madrid • Spain

Thursday, January 8, 2026

TAG Heuer, a distinguished brand within the Watches & Jewellery sector, is renowned for its precision and innovation. As a part of the illustrious LVMH conglomerate, TAG Heuer offers a dynamic and prestigious work environment, fostering growth and excellence in the luxury fashion industry.

1. Coordinate the entire order fulfillment process, including order placement, delivery, invoicing, backorder management, and stock monitoring, ensuring accuracy and timeliness.
2. Communicate effectively with customers to address inquiries, provide updates, and resolve issues promptly.
3. Maintain constant communication with Area Sales Managers regarding delivery schedules, delays, stock shortages, and unforeseen challenges.
4. Manage B2B assortment and client access, including SalesForce assortment per door.
5. Allocate limited editions and constrained references based on retailer priority, quota, sell-out, and order date.
6. Update boutiques on out-of-assortment references, including limited editions and manual replenishments.
7. Manage returns and reallocations to the Logistic Platform or local stock, including reception, SAT review, and shipment to stores.
8. Monitor and optimize logistics processes to enhance efficiency, reduce costs, and improve customer satisfaction.
9. Collaborate with headquarters' teams, such as sales and supply chain, to ensure seamless coordination and execution of customer orders.
10. Track and manage consignments, including shipments, invoicing if sold, and returns within agreed timeframes.
11. Oversee prototype management, including tracking reception, usage, and returns.
12. Manage staff purchases following established procedures.
13. Maintain and manage databases for retailers and brand ambassadors.
14. Oversee trade stock management using SalesForce and B2B platforms.
15. Maintain and share price lists and store locator information.
16. Manage GWP stock and Watches and Wonders agenda.
17. Serve as a key user for SAP, Excel, and SalesForce.

1. Bachelor's degree in business or a related discipline.

1. Fluency in Spanish with a good command of English or French; Portuguese is a plus.
2. Proficiency in Excel; knowledge of SAP, SalesForce, PowerPoint, and Word is advantageous.
3. Strong interpersonal skills and a commercial mindset.
4. Flexibility and a strong sense of service.
5. Autonomous, organized, and diplomatic with excellent customer service skills.
6. Ability to manage priorities and ambiguity in a dynamic environment.

Minimum of 3 years in sales administration, business analysis, or management control.

Bachelor's degree in business or a related discipline.

The position offers a comprehensive benefits package, including opportunities for career growth within a prestigious luxury brand.

TAG Heuer fosters a culture of innovation and excellence, encouraging employees to thrive in a dynamic and supportive environment. As part of the LVMH group, the brand values creativity, collaboration, and a commitment to quality.