TAG Heuer Sales Associate

Osaka • Japan

Tuesday, April 15, 2025

TAG Heuer, a prestigious brand renowned for its innovation in timekeeping and cutting-edge design, is part of the LVMH Group, a global leader in luxury goods. As an employer, TAG Heuer offers a dynamic and inspiring work environment, encouraging creativity and excellence in all its endeavors.

1. Engage in customer service and sales, extracting customer preferences and lifestyle insights through conversation to offer resonant service.
2. Manage customer relationships by creating and maintaining customer lists, fostering long-term trust through personalized service such as sending birthday cards and handwritten letters.
3. Arrange in-store displays and manage the backroom according to brand guidelines to enhance product appeal, including inventory checks and product management.
4. Handle repair and maintenance requests, ensuring customers' cherished items are well cared for.
5. Work in shifts with a typical schedule of 7.5 hours per day, with minimal overtime.

1. High school diploma or higher
2. Experience in customer service

1. Proficiency in English and Chinese for customer interactions
2. Strong interpersonal and communication skills
3. Ability to manage customer relationships effectively
4. Attention to detail in product management and display
5. Capability to handle repair and maintenance requests

No prior experience required, but experience in sales, especially with luxury or high-value products, is preferred.

High school diploma or higher

Employees enjoy a supportive work environment with opportunities for career advancement and professional development within the luxury retail sector.

TAG Heuer fosters a culture of innovation and excellence, where employees are encouraged to pursue professional growth and contribute to the brand's legacy of precision and avant-garde design. The work environment is collaborative and dynamic, reflecting the brand's commitment to quality and customer satisfaction.