TAG Heuer Retail Manager

TAG Heuer, a distinguished brand within the Watches & Jewellery division, operates under the auspices of a leading luxury conglomerate renowned for its prestigious portfolio. As an employer, TAG Heuer is committed to excellence, innovation, and the cultivation of talent, offering a dynamic environment where creativity and expertise are valued.

1. Lead and manage retail operations for TAG Heuer in South Korea, overseeing more than 10 boutiques to achieve revenue targets and maintain profitability.
2. Develop and execute strategic plans to drive retail sales growth, expand market share, and elevate brand visibility in the South Korean market.
3. Collaborate with the Sales Director and cross-functional teams to align retail strategies with overarching business objectives and marketing initiatives.
4. Conduct thorough analyses of market trends, consumer behavior, and competitor activities to identify opportunities and challenges, adjusting strategies accordingly.
5. Lead and inspire the boutique team to deliver exceptional client experiences, ensuring high standards of service and brand representation.
6. Build and nurture strong relationships with internal stakeholders and corporate teams to ensure effective coordination and support for retail operations.
7. Monitor and evaluate key performance indicators (KPIs) to track retail performance, identify areas for improvement, and implement corrective actions as needed.
8. Ensure compliance with company policies, brand guidelines, and ethical standards across all retail operations in South Korea.

1. Relevant experience in the high-end luxury industry (at least 7 years).
2. Profound knowledge of the luxury watch industry, including a comprehensive understanding of competitor brands, market trends, and consumer preferences in South Korea.
3. Proven experience in managing retail operations, preferably within the luxury watch or high-end retail sector.
4. Strong leadership skills with the ability to inspire and motivate retail teams to deliver exceptional customer service and achieve sales targets.
5. Experience in enhancing client experiences and implementing strategies to drive customer loyalty and satisfaction.
6. Proficiency in English and Korean languages (both verbal and written) to facilitate communication with internal stakeholders and navigate business operations in South Korea.
7. Familiarity with retail operations and merchandising principles, including inventory management, visual merchandising, and sales training.

1. Leadership and team management
2. Strategic planning and execution
3. Market analysis and trend identification
4. Client experience enhancement
5. Stakeholder relationship management
6. Performance monitoring and KPI evaluation
7. Compliance and ethical standards adherence

Minimum of 10 years in the luxury industry, with significant experience in retail management.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

TAG Heuer fosters a culture of innovation, precision, and luxury, where employees are encouraged to excel and contribute to the brand's legacy. The workplace environment is collaborative and dynamic, with a strong emphasis on professional growth and development.