TAG Heuer Deputy Boutique Manager

TAG Heuer, a prestigious Swiss watchmaking brand renowned for its avant-garde approach, is part of the illustrious LVMH Watches & Jewellery division. With a legacy rooted in innovation and a forward-thinking ethos, TAG Heuer offers a dynamic environment where creativity and excellence are at the forefront. As an employer, the brand is committed to fostering a diverse and inclusive culture, celebrating individuality and encouraging a collaborative spirit.

1. Drive boutique sales and contribute individually to the turnover while leading the team to achieve global objectives.
2. Analyze retail KPIs to identify business opportunities and implement comprehensive action plans.
3. Ensure team motivation and cohesion to meet boutique goals, acting as a point of contact between teams and management.
4. Maintain a strong presence on the shop floor to support and coach team members, promoting a positive work environment.
5. Deliver outstanding customer service and train teams in Client Experience excellence.
6. Act as a brand ambassador, embodying TAG Heuer's DNA and participating in events.
7. Develop long-term client relationships and set clienteling action plans.
8. Oversee boutique operations, ensuring compliance with internal guidelines and policies.
9. Supervise store expenses and maintenance, proactively improving processes.

1. Management experience in a luxury or retail environment.
2. Mastery of selling skills and sales KPIs.
3. Knowledge of TAG Heuer's brand DNA, history, and collections.

1. Creative business driver with a results-oriented approach.
2. Client-centric mindset focused on recruiting and growing the client base.
3. Excellent interpersonal and communication skills.
4. Ability to lead, coach, and develop a high-performing team.
5. Agility to multitask in a fast-paced environment.
6. Flexibility and fast learning capabilities.
7. Autonomy and sense of ownership.
8. Pragmatism and resilience.

Minimum 5 years of relevant experience in a luxury or retail environment.

TAG Heuer offers a supportive and inclusive work environment, valuing diversity and individuality. Employees are encouraged to bring their unique style and charisma to the workplace.

TAG Heuer fosters a culture that is both innovative and inclusive, where employees are encouraged to think creatively and work collaboratively. The brand values diversity and is committed to providing a respectful and celebratory workplace for all.