TAG Heuer Client Advisor

TAG Heuer, a distinguished member of the LVMH Group, is renowned for its avant-garde approach to watchmaking since 1860. The brand embodies a culture of innovation and a pioneering spirit, offering a dynamic environment for those who thrive on challenges and creativity. As part of the LVMH Watches & Jewellery division, TAG Heuer provides unparalleled opportunities for growth within the luxury sector.

1. Drive boutique sales by achieving personal KPIs and delivering exceptional in-store experiences.
2. Support team members to enhance overall boutique performance.
3. Ensure a seamless omnichannel client experience across all touchpoints.
4. Propose innovative ideas to boost sales through merchandising, events, and product mix.
5. Act as a passionate Brand Ambassador, embodying TAG Heuer's DNA at events and in the boutique.
6. Achieve individual clienteling objectives by leveraging available tools and resources.
7. Collect and utilize client data to personalize interactions and grow the business.
8. Communicate the brand story and technical details to build trust and long-lasting client relationships.
9. Contribute to daily operational processes, including inventory, cash handling, and store opening/closing.
10. Utilize tools such as CEGID and Salesforce effectively and perform visual merchandising.
11. Coordinate aftersales operations and ensure compliance with grooming and visual merchandising guidelines.
12. Foster a positive, inclusive, and supportive work environment and contribute to store maintenance.

1. Minimum 3 years of experience in a similar role within the luxury goods industry.
2. Proven track record in sales and client service.
3. Strong verbal and written communication skills.
4. High integrity and honesty.
5. Ability to represent the brand as an ambassador.

1. Sales and service orientation
2. Adaptability and flexibility
3. Teamwork
4. Efficient computer literacy
5. Passion for retail, timepieces, and jewellery

A minimum of 3 years of experience in a similar role within the luxury goods industry is required.

TAG Heuer offers a diverse and inclusive work culture, celebrating differences and providing equal opportunities for all employees.

TAG Heuer fosters a culture of innovation, creativity, and teamwork. The company values diversity and inclusion, ensuring a respectful and celebratory environment for all employees. As part of the LVMH Group, TAG Heuer offers a dynamic workplace where individuality and unique perspectives are embraced.