TAG Heuer Client Advisor

Sydney • Australia

Wednesday, August 20, 2025

TAG Heuer, a distinguished name in the realm of Swiss avant-garde watchmaking since 1860, is renowned for its innovative spirit and forward-thinking philosophy. As part of the LVMH Group, TAG Heuer benefits from the conglomerate's extensive resources and global reach, offering employees a dynamic and supportive environment. The brand is synonymous with cutting-edge design and engineering, catering to bold, self-assured individuals who are attuned to the future.

1. Drive sales performance by achieving individual and boutique sales targets through effective selling techniques and collaboration.
2. Deliver exceptional client experiences and services in-store, ensuring memorable interactions.
3. Support colleagues and team members to foster a collaborative boutique environment.
4. Utilize omnichannel sales strategies to enhance client experiences across all touchpoints.
5. Propose innovative ideas to boost sales, including merchandising and event planning.
6. Act as a passionate Brand Ambassador, embodying TAG Heuer's brand DNA both in and out of the boutique, particularly during events.
7. Achieve clienteling objectives by leveraging available tools for outreach, appointments, and sales.
8. Ensure qualitative client data collection and utilize data to engage clients in a personalized manner.
9. Communicate the brand story and technical details effectively to build trust and long-lasting client relationships.
10. Contribute to daily operational processes, including inventory management, cash handling, and store opening and closing procedures.
11. Utilize tools such as CEGID and Salesforce effectively and perform visual merchandising tasks.
12. Coordinate aftersales operations until the return of the watch.
13. Adhere to guidelines related to grooming, attitudes, and visual merchandising.
14. Contribute to a positive, inclusive, and supportive work environment.
15. Ensure compliance with internal control policies.

1. Minimum 3 years of experience in a similar role within the luxury goods industry.
2. Proven sales and service orientation.
3. Mature, adaptable, and flexible personality.
4. Good verbal and written communication skills.
5. High integrity and honesty.
6. Willingness to represent the brand as an ambassador.
7. Team player with efficient computer literacy skills.

1. Sales and service orientation
2. Strong communication skills
3. Knowledge of the luxury goods industry
4. Passion for retail, timepieces, and jewellery
5. High integrity and honesty
6. Team collaboration
7. Efficient computer literacy

A minimum of 3 years of experience in a similar role within the luxury goods industry is required.

TAG Heuer offers a diverse and inclusive work environment, celebrating differences and providing equal opportunities for all employees.

TAG Heuer fosters a culture of innovation, creativity, and inclusivity. The company values individuality and encourages employees to bring their unique style and charisma to the workplace. As part of the LVMH Group, TAG Heuer is committed to diversity and provides a supportive environment that respects and celebrates differences.