TAG Heuer Client Advisor

Paris • France

Wednesday, December 17, 2025

TAG Heuer, a distinguished name in the luxury watchmaking industry since 1860, is renowned for its avant-garde innovation and audacious style. As part of the LVMH Group, TAG Heuer operates with a dynamic and entrepreneurial spirit across its global network, including five sites in Switzerland and over 15 subsidiaries worldwide. The brand epitomizes precision and cutting-edge technology, offering a vibrant and fast-paced work environment akin to a start-up, despite its rich 160-year heritage.

1. Drive sales performance by achieving ambitious sales targets through effective sales techniques and collaboration.
2. Play a central role on the sales floor to enhance boutique sales and meet objectives, while providing memorable in-store experiences.
3. Support colleagues and team members within the boutique.
4. Adopt an omnichannel sales approach to ensure optimal customer experience across all touchpoints.
5. Propose innovative ideas to boost sales, including merchandising, events, and product mix.
6. Act as a passionate brand ambassador, embodying TAG Heuer's DNA both inside and outside the boutique.
7. Achieve individual customer retention goals using available tools and resources.
8. Collect and utilize qualitative customer data to engage clients in a personalized manner.
9. Communicate the brand's story and technical details to build trust and long-lasting relationships.
10. Contribute to daily operational processes under boutique management supervision, including inventory, cash handling, and store opening/closing.
11. Utilize tools such as CEGID and Salesforce effectively and perform Visual Merchandising (VM).
12. Coordinate after-sales service operations until the watch's return.
13. Adhere to guidelines regarding appearance, attitudes, and Visual Merchandising.
14. Maintain a positive, inclusive, and supportive work environment.
15. Ensure compliance with internal control policies.

1. Minimum 3 years of experience in luxury retail.
2. Fluency in English and the local language; a third language is advantageous.
3. In-depth knowledge of luxury retail, watches, lifestyle trends, new technologies, and sports.

1. Strong sales skills including customer discovery, product presentation, storytelling, upselling, objection handling, and closing sales.
2. Understanding of sales KPIs such as traffic, conversion, sales volume and value, average basket, and sales mix.
3. Familiarity with customer KPIs and retention strategies.
4. Proficiency in digital tools and platforms.
5. Ability to represent the brand with excellent presentation skills.
6. Customer-oriented with a focus on new client acquisition and active client base growth.
7. Open-minded with excellent interpersonal and communication skills.
8. Energetic, self-driven, and results-oriented.
9. Adaptable and flexible, capable of proposing new ideas and solutions.
10. Team player with high integrity and transparency.

Minimum 3 years of experience in luxury retail.

The position offers a dynamic and supportive work environment with opportunities for professional growth and development within the prestigious LVMH Group.

TAG Heuer fosters a culture of innovation and collaboration, emphasizing a fast-paced and open environment that encourages entrepreneurial spirit and teamwork. The company values inclusivity and support, ensuring a positive workplace atmosphere.