TAG Heuer Client Advisor
TAG Heuer, a distinguished name in the luxury watchmaking industry since 1860, is renowned for its avant-garde innovation, precision, and bold style. As part of the LVMH group, TAG Heuer operates with a dynamic and entrepreneurial spirit, akin to a 160-year-old start-up. The brand boasts five sites in Switzerland and over 15 subsidiaries worldwide, employing 2,000 individuals committed to excellence.
- Welcome, advise, and build customer loyalty regarding the brand and its products.
- Conclude sales and contribute to achieving and surpassing sales targets using all provided tools.
- Ensure proper product presentation, store condition, and brand image consistency.
- Collect and utilize high-quality customer data to engage clients personally and relevantly.
- Contribute to daily procedures under the store manager's supervision, including inventory, opening, closing, and reporting.
- Coordinate after-sales service files, from service request to product delivery to customers.
- Embody the role of TAG Heuer Ambassador and participate in provided training sessions.
- Foster a positive team working environment.
- Ideally hold a Bachelor's degree or equivalent (Bac +3).
- Previous experience of 2 years in luxury sales.
- Knowledge and passion for watchmaking.
- Strong commercial acumen and mastery of sales techniques.
- Autonomous and effective in a dynamic environment.
- Proficient in digital tools and KPI tracking.
- Fluent in French and English; a third language is advantageous.
- Organized, proactive, dynamic, and team-oriented.
- Excellent interpersonal skills, enthusiastic communication, and recognized for service orientation, listening skills, and pragmatism.
Minimum of 3 years of experience in a related field.
Bachelor's degree or equivalent (Bac +3) preferred.
Competitive benefits package including opportunities for career advancement within the luxury retail sector.
TAG Heuer fosters a fast-paced, open environment that encourages entrepreneurial spirit and teamwork. The company values innovation and precision, providing a workplace where employees can thrive and contribute to the brand's legacy of excellence.


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