TAG Heuer Client Advisor

TAG Heuer, a distinguished member of the LVMH Group, has been at the forefront of the watchmaking industry since 1860, renowned for its avant-garde designs, precision, and bold style. With a global presence spanning over 15 subsidiaries and five sites in Switzerland, TAG Heuer operates with the agility of a start-up, fostering an entrepreneurial spirit and a collaborative team environment.

1. Welcome, advise, and retain clients by promoting the brand and its products.
2. Achieve and exceed sales targets by utilizing all provided tools.
3. Ensure the proper presentation of products and maintain the store's alignment with the brand image.
4. Collect and utilize customer data to engage clients in a personally relevant manner.
5. Contribute to daily store operations under the supervision of the store manager, including inventory, opening, closing, and reporting.
6. Coordinate after-sales service cases from service requests to product returns.
7. Act as a TAG Heuer ambassador and participate in provided training sessions.
8. Foster a positive team working environment.

1. Bachelor's degree or equivalent (Bac +3) preferred.
2. Two years of prior experience in luxury retail sales.

1. Passion for horology and knowledge of the watchmaking industry.
2. Strong commercial acumen and mastery of sales techniques.
3. Autonomous with the ability to work effectively in a dynamic environment.
4. Proficiency in digital tools and KPI tracking.
5. Fluency in French and English; a third language is advantageous.
6. Excellent organizational, proactive, and teamwork skills.
7. Strong interpersonal skills with a focus on service, listening, and pragmatism.

Two years of prior experience in luxury retail sales is required.

Bachelor's degree or equivalent (Bac +3) preferred.

The position offers opportunities for professional growth within a prestigious brand known for its innovation and excellence.

TAG Heuer embodies a fast-paced, open environment that encourages entrepreneurial spirit and teamwork. The brand values innovation and precision, fostering a culture where employees are empowered to excel and contribute to the company's legacy of excellence.