TAG Heuer Client Advisor

TAG Heuer, a distinguished name within the Watches & Jewellery division, is renowned for its avant-garde craftsmanship and precision. As part of the LVMH Group, TAG Heuer offers a dynamic work environment where innovation meets tradition, providing employees with the opportunity to be part of a prestigious legacy in the luxury sector.

1. Drive sales performance by achieving individual and boutique sales targets through effective selling techniques and collaboration.
2. Enhance the client experience by maintaining omnichannel sales strategies and delivering memorable in-store services.
3. Support team members and contribute to a positive, inclusive work environment.
4. Propose innovative ideas to boost sales, including merchandising and event planning.
5. Act as a brand ambassador, embodying TAG Heuer's DNA at events and in the boutique.
6. Achieve clienteling objectives by leveraging available tools to build lasting client relationships.
7. Ensure accurate client data collection and utilize this information to personalize client interactions.
8. Contribute to operational excellence by adhering to retail and administrative processes, including inventory management and store maintenance.
9. Utilize tools such as CEGID and Salesforce effectively, and ensure compliance with internal control policies.

1. Minimum 3 years of experience in a luxury retail environment.
2. Fluency in English and the local language; proficiency in a third language is advantageous.
3. In-depth knowledge of luxury watches, lifestyle trends, and new technologies.

1. Client-centric mindset with strong selling skills, including client discovery and sales closing.
2. Excellent interpersonal and communication skills.
3. Energetic, self-motivated, and results-oriented.
4. Adaptable and flexible, with a team spirit and high integrity.
5. Digitally savvy with a fast learning ability.

Minimum 3 years of experience in a luxury retail environment is required.

Salary ranges from $24.00 to $28.00 per hour, with additional commission and bonus opportunities.

The position offers a comprehensive benefits package, including medical insurance, paid time off, retail holiday pay, 401k with automatic employee contribution, and employee assistance programs.

TAG Heuer fosters a culture of excellence and innovation, encouraging employees to embody the brand's pioneering spirit. The company values diversity and inclusivity, providing equal employment opportunities and promoting a supportive and dynamic workplace.