TAG Heuer Client Advisor

Miami • USA

Tuesday, December 23, 2025

TAG Heuer, a prestigious name in the luxury watch industry, is renowned for its innovative spirit and commitment to excellence. As part of the LVMH Group, TAG Heuer benefits from the resources and global reach of one of the world's leading luxury goods conglomerates, offering unparalleled career opportunities and a dynamic work environment.

1. Drive sales performance by achieving individual and boutique sales targets through effective selling techniques and collaboration.
2. Enhance the client experience by ensuring omnichannel sales strategies are utilized, considering all client touchpoints.
3. Support colleagues and team members in the boutique to foster a collaborative environment.
4. Propose innovative ideas to boost sales, including merchandising, events, and product mix strategies.
5. Act as a passionate Brand Ambassador, embodying TAG Heuer's brand DNA both in and outside the boutique, particularly at events.
6. Achieve individual clienteling objectives by leveraging provided tools for outreach, appointments, and sales.
7. Ensure qualitative client data collection and utilize this data to engage clients in a personally relevant manner.
8. Communicate the brand story and technical details to build trust and long-lasting client relationships.
9. Contribute to daily operational excellence, including inventory management, cash handling, and store opening and closing procedures.
10. Utilize digital tools effectively, including CEGID and Salesforce, and perform visual merchandising tasks.
11. Coordinate aftersales operations until the return of the watch.
12. Apply guidelines related to grooming, attitudes, and visual merchandising rigorously.
13. Contribute to a positive, inclusive, and supportive work environment.
14. Ensure compliance with internal control policies.

1. Minimum of 2 years of experience in a luxury retail environment.
2. Fluency in English and the local language; a third language is advantageous.
3. Strong knowledge or passion for watches, lifestyle trends, new technologies, and sports.

1. Client-centric mindset focused on recruiting new clients and nurturing long-term relationships.
2. Excellent interpersonal and communication skills.
3. Energetic, self-motivated, and results-oriented.
4. Ability to work effectively in a fast-paced and dynamic environment.
5. Adaptable and flexible, with the ability to propose new ideas and solutions.
6. Team spirit, high integrity, and transparency.
7. Digitally savvy, fast learner, and rigorous.

Minimum of 2 years in a luxury retail environment, with a focus on client engagement and sales performance.

Salary ranges from $19.00 to $22.00 per hour, plus commission and quarterly bonus.

The company offers a comprehensive benefits package including medical insurance, paid time off, retail holiday pay, 401k, automatic employee contribution, and employee assistance programs.

TAG Heuer fosters a culture of innovation, excellence, and inclusivity. The company values diversity and provides equal employment opportunities to all employees and applicants. The workplace is dynamic and fast-paced, encouraging employees to bring forth new ideas and solutions.