TAG Heuer Client Advisor

Madrid • Spain

Tuesday, December 2, 2025

TAG Heuer, a distinguished name in the luxury watchmaking industry, is renowned for its avant-garde designs and precision craftsmanship. As part of the prestigious LVMH Group, TAG Heuer offers an unparalleled environment for professionals passionate about luxury and innovation. The brand is committed to excellence and fosters a culture of performance and collaboration.

1. Drive sales performance by achieving individual and boutique sales targets through effective selling techniques and collaboration.
2. Enhance client experience by providing exceptional service and leveraging omnichannel sales strategies.
3. Develop and maintain strong client relationships, acting as a brand ambassador both in-store and at events.
4. Ensure accurate client data collection and utilize it to personalize client interactions and grow the business.
5. Contribute to operational excellence by adhering to retail and administrative processes, including inventory management, cash handling, and store maintenance.
6. Utilize digital tools such as CEGID and Salesforce to enhance sales and clienteling efforts.
7. Maintain high standards of grooming, attitude, and visual merchandising in line with brand guidelines.
8. Support aftersales operations and ensure compliance with internal control policies.

1. Minimum of 3 years of professional experience in luxury retail or related fields.
2. Full commercial training preferred.
3. Affinity with fashion and jewelry/watchmaking.
4. Experience with visual merchandising as a sales tool.

1. Fluency in English and Spanish; a third language is advantageous.
2. Strong selling skills, including client discovery, product presentation, and sales closing.
3. Understanding of sales and clienteling KPIs.
4. Proficiency in digital tools and a keen interest in brand DNA and history.
5. Client-centric mindset with excellent interpersonal and communication skills.
6. Energetic, self-motivated, and results-oriented.
7. Adaptable, flexible, and able to generate new ideas and solutions.
8. Strong team spirit with high integrity and transparency.

Minimum of 3 years of professional experience in luxury retail or related areas.

The position offers a dynamic work environment with opportunities for professional growth and development within the luxury retail sector.

TAG Heuer promotes a culture of innovation, collaboration, and excellence. The brand values diversity and inclusivity, fostering a supportive work environment where creativity and initiative are encouraged.