TAG Heuer Client Advisor

Madrid • Spain

Tuesday, December 2, 2025

TAG Heuer, a distinguished brand within the Watches & Jewellery sector, is renowned for its avant-garde approach to luxury timepieces. As part of the esteemed LVMH group, TAG Heuer offers a dynamic and innovative work environment that encourages professional growth and excellence. The brand is committed to upholding its legacy of precision and performance, making it an ideal employer for those passionate about luxury and craftsmanship.

1. Drive boutique sales by achieving personal sales targets and contributing to team objectives through effective selling techniques and collaboration.
2. Deliver exceptional in-store experiences and services, ensuring a memorable client journey.
3. Support colleagues and team members to foster a collaborative boutique environment.
4. Utilize omnichannel sales strategies to enhance client experiences across all touchpoints.
5. Propose innovative ideas to boost sales, including merchandising, events, and product mix.
6. Act as a passionate Brand Ambassador, embodying TAG Heuer's DNA both in-store and at external events.
7. Achieve individual clienteling objectives by leveraging provided tools for outreach, appointments, and sales.
8. Ensure accurate client data collection and use the information to personalize client interactions.
9. Communicate the brand story and technical details effectively to build trust and long-lasting client relationships.
10. Contribute to daily operations, including inventory management, cash handling, and store opening/closing procedures.
11. Utilize tools such as CEGID and Salesforce efficiently and perform visual merchandising tasks.
12. Coordinate aftersales operations and ensure the timely return of watches.
13. Maintain compliance with internal control policies and contribute to a positive work environment.

1. Minimum of 3 years of professional experience in store or related areas.
2. Full commercial training is advantageous.
3. Affinity with fashion and jewelry/watchmaking.

1. Fluency in English and Spanish; a third language is a plus.
2. Strong selling skills, including client discovery, product presentation, and sales closing.
3. Understanding of sales KPIs and clienteling metrics.
4. Knowledge of luxury retail environment and brand DNA.
5. Excellent interpersonal and communication skills.
6. Energetic, self-motivated, and results-oriented.
7. Adaptable, flexible, and able to propose new ideas.
8. Team spirit with high integrity and transparency.
9. Digitally savvy and a fast learner.

Minimum 3 years of experience in luxury retail or related fields, with a focus on client interaction and sales.

Employees enjoy a supportive and inclusive work environment, opportunities for professional development, and the prestige of representing a leading luxury brand.

TAG Heuer fosters a culture of innovation and excellence, where employees are encouraged to embody the brand's pioneering spirit. The work environment is dynamic and collaborative, promoting professional growth and a commitment to luxury and craftsmanship.