TAG Heuer Client Advisor

Madrid • Spain

Wednesday, June 18, 2025

TAG Heuer, a distinguished name in the luxury watch industry, is part of the LVMH Group, a global leader in luxury goods. Known for its avant-garde spirit and precision craftsmanship, TAG Heuer offers a dynamic and innovative work environment, fostering professional growth and excellence.

1. Drive sales and achieve boutique objectives by leveraging personal KPIs and delivering exceptional in-store experiences.
2. Support and collaborate with team members to enhance boutique performance.
3. Utilize omnichannel sales strategies to optimize client experiences across all touchpoints.
4. Innovate and propose new sales development ideas, including merchandising and events.
5. Act as a passionate Brand Ambassador, embodying TAG Heuer's DNA at events and in daily interactions.
6. Achieve clienteling objectives by leveraging available tools to build long-lasting client relationships.
7. Collect and utilize qualitative client data to personalize client interactions and grow the business.
8. Communicate the brand story and technical details to build trust and foster long-term client relationships.
9. Contribute to daily operational excellence, including inventory management, cash handling, and store maintenance.
10. Utilize digital tools effectively and adhere to visual merchandising guidelines.
11. Coordinate aftersales operations and ensure compliance with internal control policies.

1. Minimum of 3 years of professional experience in a store or related areas.
2. Affinity with fashion and jewelry/watchmaking.
3. Experience with Visual Merchandising as a sales tool.

1. Fluency in English and Spanish; a third language is advantageous.
2. Strong selling skills, including client discovery, product presentation, and sales closing.
3. Understanding of sales and clienteling KPIs.
4. Proficiency with digital tools and retail procedures.
5. Client-centric mindset with excellent interpersonal and communication skills.
6. Energetic, self-motivated, and results-oriented.
7. Adaptable and flexible, with a team spirit and high integrity.
8. Digitally savvy and a fast learner.

Minimum 3 years of experience in luxury retail or a related field, with a focus on client service and sales.

TAG Heuer offers a supportive and inclusive work environment, with opportunities for professional growth and career advancement within the LVMH Group.

The company culture at TAG Heuer is characterized by a commitment to innovation, excellence, and teamwork. Employees are encouraged to embody the brand's avant-garde spirit and contribute to a positive and dynamic work environment.