TAG Heuer Client Advisor

London • UK

Saturday, November 8, 2025

TAG Heuer, a prestigious name in the luxury timepiece industry, is a part of the esteemed LVMH Watches & Jewellery division. As an employer, TAG Heuer offers an exceptional opportunity to engage with iconic luxury products and provides access to exclusive training and development programs. The brand is committed to fostering a diverse and inclusive workplace, supported by LVMH's various Employee Resource Groups that promote empowerment and inclusivity across different communities.

1. Drive sales performance by achieving sales targets through effective selling techniques and collaboration on the sales floor.
2. Support colleagues and team members in the boutique to enhance overall performance.
3. Implement omnichannel sales strategies to ensure an optimal client experience across all touchpoints.
4. Propose innovative ideas to boost sales, including merchandising, events, and product mix.
5. Act as a passionate Brand Ambassador, embodying TAG Heuer's brand DNA at events and in the boutique.
6. Achieve individual clienteling objectives by leveraging provided tools to build long-lasting client relationships.
7. Ensure qualitative client data collection and utilize data to personalize client interactions and grow the business.
8. Communicate the brand story and technical details to build trust and foster long-term client relationships.
9. Contribute to daily operations under boutique management supervision, including inventory, cash handling, security, and store opening and closing.
10. Utilize tools such as CEGID and Salesforce effectively, and perform visual merchandising tasks.
11. Coordinate aftersales operations until the return of the watch.
12. Apply guidelines related to grooming, attitudes, and visual merchandising rigorously.
13. Contribute to a positive, inclusive, and supportive work environment.
14. Ensure compliance with internal control policies.

1. Minimum of 2 years of experience in a luxury retail environment.
2. Fluency in English and the local language; a third language is advantageous.
3. In-depth knowledge and passion for watches, lifestyle trends, new technologies, and sports.

1. Proficient selling skills including client discovery, product presentation, storytelling, upselling, handling objections, and closing sales.
2. Understanding of sales KPIs such as traffic, conversion, sales volume and value, ASP, and sales mix.
3. Knowledge of client and clienteling KPIs.
4. Familiarity with digital tools and brand retail procedures.
5. Client-centric mindset with a focus on recruiting new clients and nurturing long-term relationships.
6. Excellent interpersonal and communication skills.
7. Energetic, self-motivated, and results-oriented.
8. Adaptable, flexible, and able to propose new ideas and solutions.
9. Strong team spirit, integrity, and transparency.
10. Ability to represent the brand in and outside the store with excellent presentation skills.
11. Digitally savvy, fast learner, and rigorous.

Minimum of 2 years of experience in a luxury retail environment is required.

Employees benefit from exclusive training and development opportunities, fostering a culture of growth and empowerment. TAG Heuer, as part of LVMH, supports a variety of Employee Resource Groups promoting diversity and inclusion.

TAG Heuer promotes a dynamic and inclusive workplace culture, valuing diversity and fostering a sense of community. The brand encourages innovation and collaboration, offering a supportive environment where employees can thrive and contribute to the brand's legacy.