TAG Heuer Client Advisor

Las Vegas • USA

Tuesday, April 29, 2025

TAG Heuer, a distinguished brand within the Watches & Jewellery business group, is renowned for its avant-garde approach to luxury timepieces. As part of a prestigious conglomerate, TAG Heuer offers an exceptional work environment where innovation and tradition converge. Employees are empowered to embody the brand's pioneering spirit and contribute to its legacy of excellence.

1. Drive boutique sales and achieve objectives by focusing on personal KPIs and delivering memorable in-store experiences.
2. Support colleagues and team members in the boutique environment.
3. Maintain an omnichannel sales approach to enhance the client experience across all touchpoints.
4. Propose innovative ideas to boost sales, including merchandising and event planning.
5. Act as a passionate Brand Ambassador, embodying TAG Heuer's DNA at events and in the boutique.
6. Achieve individual clienteling objectives through effective outreach and appointment management.
7. Ensure qualitative client data collection and leverage data to personalize client interactions.
8. Communicate the brand story and technical details to build trust and long-lasting client relationships.
9. Contribute to daily operational processes under boutique management supervision, including inventory and store maintenance.
10. Utilize digital tools effectively, such as CEGID and Salesforce, and perform visual merchandising tasks.
11. Coordinate aftersales operations until the return of the watch.
12. Apply guidelines related to grooming, attitudes, and visual merchandising rigorously.
13. Foster a positive, inclusive, and supportive work environment.
14. Ensure compliance with internal control policies.

1. Minimum 2 years of experience in a luxury retail environment.
2. Fluency in English and the local language; a third language is advantageous.
3. Strong knowledge of luxury watches, lifestyle trends, and new technologies.

1. Client-centric mindset with a focus on recruiting and nurturing long-term client relationships.
2. Excellent interpersonal and communication skills.
3. Energetic, self-motivated, and results-oriented.
4. Adaptable to changes with a flexible approach to new ideas and solutions.
5. Team spirit with high integrity and transparency.
6. Digitally savvy with strong presentation skills.

Minimum 2 years of experience in a luxury retail environment is required.

Employees enjoy a dynamic work environment with opportunities for career advancement and professional development.

TAG Heuer fosters a culture of innovation, collaboration, and excellence. The brand values integrity, transparency, and a client-centric approach, creating a supportive and inclusive workplace where employees are encouraged to bring new ideas and solutions.