TAG Heuer Client Advisor

Houston • USA

Saturday, May 17, 2025

TAG Heuer, a distinguished name in the luxury watch industry, is part of the LVMH Group, a global leader in luxury goods. The brand is renowned for its avant-garde design and innovative craftsmanship, offering a dynamic and rewarding environment for its employees. As an employer, TAG Heuer is committed to fostering a culture of excellence and providing opportunities for professional growth within the prestigious LVMH family.

1. Increase boutique sales and achieve objectives by working on personal KPIs and delivering exceptional in-store experiences.
2. Support colleagues and team members in the boutique.
3. Maintain an omnichannel sales approach to enhance client experience across all touchpoints.
4. Propose innovative ideas to drive sales, including merchandising, events, and product mix.
5. Act as a passionate Brand Ambassador, embodying TAG Heuer’s brand DNA at events and in the boutique.
6. Achieve individual clienteling objectives by leveraging available tools for outreach and appointments.
7. Ensure qualitative client data collection and utilize data to engage clients in a personalized manner.
8. Communicate the brand story and technical details to build trust and long-lasting client relationships.
9. Contribute to daily operational processes under boutique management supervision, including inventory and store opening/closing.
10. Utilize tools such as CEGID and Salesforce effectively and perform visual merchandising tasks.
11. Coordinate aftersales operations until the return of the watch.
12. Apply guidelines related to grooming, attitudes, and visual merchandising rigorously.
13. Foster a positive, inclusive, and supportive work environment.
14. Ensure compliance with internal control policies.

1. Minimum 3 years of experience in a luxury retail environment.
2. Fluent in English and the local language; a third language is advantageous.
3. Knowledge of luxury watches, lifestyle trends, new technologies, and sports.

1. Client-centric mindset focused on recruiting and nurturing long-term client relationships.
2. Excellent interpersonal and communication skills.
3. Energetic, self-motivated, and results-oriented.
4. Ability to work effectively in a fast-paced and dynamic environment.
5. Adaptable, flexible, and able to propose new ideas and solutions.
6. Strong team spirit, integrity, and transparency.
7. Digitally savvy, fast learner, and rigorous.

Minimum 3 years of experience in a luxury retail environment is required.

TAG Heuer offers a generous benefits package including medical insurance, bonus or commission structure, paid time off, retail holiday pay, 401k with automatic employee contribution, and employee assistance programs.

TAG Heuer values diversity and inclusivity, providing equal employment opportunities to all employees and applicants. The company fosters a culture of respect and collaboration, ensuring a supportive and dynamic workplace where innovation and excellence are encouraged.