TAG Heuer Client Advisor

TAG Heuer, a distinguished member of the LVMH Group, is renowned for its avant-garde approach to watchmaking, a legacy that has been upheld since 1860. The brand embodies innovation, design, and engineering excellence, appealing to bold and self-confident individuals. As part of the LVMH conglomerate, TAG Heuer benefits from a rich heritage of luxury and craftsmanship, offering employees a dynamic and prestigious work environment.

1. Drive sales performance by achieving individual and boutique sales targets through effective selling techniques and collaboration.
2. Enhance the client experience by maintaining an omnichannel approach and proposing new sales strategies, including merchandising and events.
3. Act as a passionate Brand Ambassador, embodying TAG Heuer's DNA and fostering long-lasting client relationships through personalized outreach and appointments.
4. Ensure the accurate collection and utilization of client data to enhance customer engagement and business growth.
5. Communicate the brand's story and technical details of products to build trust and foster client loyalty.
6. Contribute to operational excellence by adhering to retail and administrative processes, including inventory management and store maintenance.
7. Utilize tools such as CEGID and Salesforce effectively, and coordinate aftersales operations.
8. Maintain high standards of grooming, attitude, and visual merchandising to uphold the brand's image.
9. Foster a positive, inclusive, and supportive work environment.

1. Minimum of 3 years of experience in a similar role within the luxury retail industry.

1. Strong sales and service orientation.
2. Excellent verbal and written communication skills.
3. Proficiency in computer literacy.
4. Ability to adapt and be flexible in a dynamic environment.
5. High integrity and honesty.
6. Team player with a collaborative spirit.

Minimum 3 years of experience in a similar role within the luxury retail industry.

Employees enjoy a diverse and inclusive culture that respects and celebrates differences, with opportunities for career growth within the LVMH Group.

TAG Heuer fosters a culture of creativity, energy, and pragmatism, valuing personality and charisma alongside technical expertise. The company is committed to diversity and inclusion, ensuring a respectful and celebratory environment for all employees.